Tech issues on babble

Michelle
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Joined: May 10 2001

Continue with tech issues here.


Comments

jas
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I would like to repost my post from the thread just closed:

Cutting and pasting to quote from various sources in a single post has become a very frustrating task, now. Even right-clicking the mouse (which we never had to do before), you often have to click below where you want to insert, to avoid highlighting the entire phrase preceding the insert, thereby inadvertently erasing and inserting in place of it. Having to use the 'insert text' window when you use ctrl-v is a completely unnecessary step and also weirds up the text format.

In short, cutting and pasting now involves several extra steps, sometimes that you have to correct and repeat to get it right, that were never required before - and for no apparent reason or benefit - !?

 


remind
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Michelle, I clicked enable/disable rich text dozens of times, it makes no difference, both look exactly the same, except when enable rich text is on the response window is smaller. And no formatting capabilities are available eithewr way.

When


Michelle
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Hmm.  In that case, I have no idea what to tell you.

Here is a form where you can contact our tech team directly about this issue:

http://rabble.ca/contact

This is beyond me, I'm afraid - I can troubleshoot basic problems, but this doesn't sound like something I can fix...


remind
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Actually, as of late yesterday, my formating bar was back, and still is,  and so to is my rich text,  so all is fine in my tech world.

Sorry should of posted that here, instead of just noting it in the thread where it started functioning again.


Unionist
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[deleted - problem solved]


ReeferMadness
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testing.


remind
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see this thread about now occuring tech problems


Erik Redburn
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Not a tech issue exactly, but I want to go back to a couple earlier threads but theres no longer previous X posts from Y posters (nor any member profiles at all anymore, apparently) to use as a handy guide (previous thread is closed now and don't want to open up another just for that)  So.  Is there any quick way to find previous threads when youve been away awhile?    I'll check back later.


Erik Redburn
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Ok.  Another pressing question, posted here in a not quite appropriate thread, as I can't seem to post it elsewhere for some other reason.  I just wasted a half hr or more writing out a post to start a new thread with, but found no button to press except "preview" whereupon I got the first couple sentences as it would look but STill no POST button.  When I returned the whole message was gone.  Has that happened to anyone else and is there something I missed?  Must be, unless I have a particular glitch. 


Rexdale_Punjabi
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o na erik u gotta scroll to the bottom n press submit after u press preview the 1st time


Boom Boom
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I find that when I cut and paste from an article on the web, I have to disable rich text first, or I get this message:

"Do you want to allow this webpage to access your Clipboard?"  If I allow, then the formatting gets screwed up. If I don't allow, then it won't cut and paste.


Lard Tunderin Jeezus
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Recently, the HTML editor has failed to paste intermittently when I've hit update. It seems to be about 50/50 as to whether it's going to accept my HTML input. Makes it kind of frustrating trying to provide links.


Erik Redburn
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Ah ok, that might explain it, let's try again. 


Erik Redburn
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Yup, looks like you were right, don't know how I missed it first time but thanks.  Back in business again. 


Jingles
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I don't even bother with the limited, counterintuitive, and worthless function buttons.  Since the software writers, in a flash of optative theater brilliance, decided we didn't need those functions which we use the most, I end up manually entering quotes and urls.

 


Unionist
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Ditto.


Rexdale_Punjabi
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yup this software is fucced lol


Ze
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Jingles wrote:

I don't even bother with the limited, counterintuitive, and worthless function buttons.  Since the software writers, in a flash of optative theater brilliance, decided we didn't need those functions which we use the most, I end up manually entering quotes and urls.

Me too. I assume it's an experiment to force us to feel like workers as we manually enter tags, putting us in touch more closely with our labour and production. A sort of creeping luddism. Bravo, rabble.ca! 


Spectrum
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Altima415 seems to be representing Spectrum as last commentor on Federal Government Ignores Plight of the Forestry Industry. What gives?


clersal
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can you get pm's in your mail like before? If so how?


clersal
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Babble is great for answering questions.Frown


Wilf Day
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This isn't an issue unique to babble, but I'm posting out of frustration.

I don't know how widespread this problem is, but in Port Hope for the last two days we have some kind of "active pattern" roving malfunctions which mean that, for an hour or two, we can't log on to the internet, and then we can again. It's been driving me nuts for the last two days, because the bell techies couldn't figure it out, and kept trying different means to cure my computer or modem, which eventually worked, but not (I now know) because of what they had done. One time one of them put me through to the "line test" folks because I had been referred for a line test 24 hours ago and it hadn't happened due to the backlog, so he used his hotline and got me through. I got an instant line test, and at last, an answer. "Believe it or not, your line is perfect." He then told me a bunch of techie jargon which seemed to amount to this: "we have some kind of malfunction in the 905/705 area (!!!???) which we have been trying to diagnose for the last two days." I was not surprised: my daughter, three blocks away, had been having the same problem, and she had just told me that hers had been "escalated" to someone who told her they were working on a problem and it wasn't just her.

Anyone else heard of this?

 


Boom Boom
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I have a weird problem, and only with Babble: the question mark on my keypad doesn`t work; instead of a question mark, I get this: É

Why would I get É instead of a question markÉÉÉ  And only on Babble - nowhere elseÉÉÉÉ

Everything else on my keypad works fine.


Unionist
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Boom Boom wrote:

Everything else on my keypad works fine.

No it doesn't - look how you just spelled "doesn`t". You've slipped into a French keyboard. Try holding down the Alt key and then tap the Left Shift key once and see what happens. Get back to me.

 


Boom Boom
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I'll give it a try - the problem is on my new laptop computer. I'll get back to you after supper, as I'll be out of the house until then.


Noise
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Wilf...I can confirm a router issue for ya but not much else.  rumour is a badly failed equipment install/upgrade was the root issue...but thats rumour.

 

Unionist is right BoomBoom, on your task bar you should see a lil keyboard that'll usually read EN but now will probably say FR.  Clicking on it should bring it up so you can change it.  On some of them tiny laptops, it's easy to accidentally switch it.

 


Unionist
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Boom Boom wrote:

I'll give it a try - the problem is on my new laptop computer. I'll get back to you after supper, as I'll be out of the house until then.

Cool. By the way, I'll bet if you go Shift-6, you'll get a question mark. Try that before you try my Alt-Shift trick.

 


Boom Boom
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I`m back. I tried everything suggested, and the only thing that works is Shift-6. I can`t find anything anywhere (incuding in the Dell handbook) about changing back and forth between English and French keyboards. I`ll ask the local techie when he comes back from fishing later this week. Oh, here`s the result of Shift-6: ???????Laughing


Noise
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I assume you've got windows going, from your start menu:

Start > Settings > Control Panel > Regional and Language options

I'm guessing that the first tab that comes up here will have a drop down menu with French (Canada).   Change that over to English (Canada)...actually, English US works too (I don't notice much of a difference atleast)

 

Oh, it won't be in a Dell handbook...atleast I don't think it will be, this is purely a windows option I think.


Boom Boom
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Noise wrote:

I assume you've got windows going, from your start menu:

Start > Settings > Control Panel > Regional and Language options

I'm guessing that the first tab that comes up here will have a drop down menu with French (Canada).   Change that over to English (Canada)...actually, English US works too (I don't notice much of a difference atleast)

I did as you suggested, and everything was in the default mode (English-Canada). However, when I press the Question Mark key, I get this: ÉÉÉÉÉÉ

Fortunately, Shift-6 gives me: ?????

 


Boom Boom
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Oh! I found the solution - I added the Language function to the toolbar - and I have a choice of French - US - MultiLingual. I selected US and problem solved!!

The question mark key gives me: ?????

Hallelujah!Laughing


Caissa
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You could have just stopped asking questions, Boom Boom. Much simpler solution.Wink


Boom Boom
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LOL!!!Laughing


Boom Boom
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I think this question has been answered earlier, but I'll ask again. Are old babble threads gone forever? I tried to access the old "property rights" thread I started about three years ago, and couldn't get to it. There's a lot of information in that thread IIRC.


Caissa
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My "Go to new" button is missing.


remind
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The threads are all wonky today, first post of every thread shows up like it is a column posting, no name appears,  with a duplicate banner  title headline


Boom Boom
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Yeah, same here - I thought I was on LSD or something when I saw the double title in every thread.Innocent


remind
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Well I would have been worried about that  if there were green lfying skeletons! ;)


Boom Boom
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Laughing


remind
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Now there are threads showing up that only have the last post in block format appearing.


Catchfire
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Yes. Babble is broken again.


Michelle
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Thanks for the heads up - I didn't have time to respond here, but I sent off a quick e-mail and they fixed it up - the problem was that they were installing something new elsewhere and it affected babble, but they corrected it.

As for old threads - sigh.  And sob.  I can't even go there.  They're still around.  When they'll be public?  I'm not even going to venture a guess - I've done it before and been wrong, so now I'm just going to wait and hope, and perhaps someday I'll be pleasantly surprised by the old thread fairy. :(


Erik Redburn
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Ze wrote:

Jingles wrote:

I don't even bother with the limited, counterintuitive, and worthless function buttons.  Since the software writers, in a flash of optative theater brilliance, decided we didn't need those functions which we use the most, I end up manually entering quotes and urls.

Me too. I assume it's an experiment to force us to feel like workers as we manually enter tags, putting us in touch more closely with our labour and production. A sort of creeping luddism. Bravo, rabble.ca! 

 

Me three, I still can't figure it all out.  I find most computer technology to be almost designed to be counterintuitive though, even my MS word processor keeps getting more junk installed at the expense of easy to handle...well, word processing.  Maybe my single-use purposes are too simple.  I almost miss the day of old fashioned linear analog engineering.  Something that can be figured out by deduction or process of elimination even by amateurs like myself, rather than hair tearing osmosis.  Kicking the beast isn't even an option anymore.


Erik Redburn
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Michelle wrote:

Thanks for the heads up - I didn't have time to respond here, but I sent off a quick e-mail and they fixed it up - the problem was that they were installing something new elsewhere and it affected babble, but they corrected it.

As for old threads - sigh.  And sob.  I can't even go there.  They're still around.  When they'll be public?  I'm not even going to venture a guess - I've done it before and been wrong, so now I'm just going to wait and hope, and perhaps someday I'll be pleasantly surprised by the old thread fairy. :(

 

Thanks for answering my question though.  My timing at least maybe impriving slightly.


Erik Redburn
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I just figured out how to find previous threads by users.  So simple I can only say...Duh on my part.  Actually better than before as more complete except it only goes back since the turnover. There you go, a rare Babble compliment.  And a sincere one too.  (I also like babble keeping the same distinctive colour scheme, and how we can edit without having it noted every time -nice for compulsive but slow writers like me.  Never let it be said I'm entirely negative)

Now that I've demonstrated my continued techno-fauxbia, I have two hopefully reasonable ideas, Michelle or Oldgoat, if youre looking.

One:  How about a semi-automatic link to subjects posted on rabble front page, that is, every rabble feature article, having a direct link to a babble commentary but printed right underneath the feature itself?   May take a non-automatic click or two by whoever posts it to make it appear in babble's feature section, but this way it could integrate the two sections a little more, get more attention to the front page contributers from babble regulars who usually just turn here, while drawing other mostly rabble readers in here.   Give the authors work more attention all around.  Just a thought.

The other:  If you can't get all the old stuff back on by its sheer size, how about just going back a year or two?  Then add on when can.  Doesn't even need to be something you can add comments to to start, just viewable via some archiving?  Sometimes compromises are better than nothing, if only to start.  I doubt it'll cost you more than several weekends of hair pulling and swearing and another hundred K or so....


Ze
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My signature appears at the end of my posts in about half of all forums (although I usually manually delete it every time I post). I have no way to edit the sig to make it vanish. I see Sven's signature also appear. Since sigs are disliked here, I'd remove mine, but can't since I can't find any "edit signature" option.


al-Qa'bong
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Does the PM function work?


al-Qa'bong
rabble-rouser-for-life
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OK, Roger; out.


Rexdale_Punjabi
rabble-rouser
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Joined: Mar 19 2009

cant change avatar it either one I got now or the monkey even if I delete current submit then try n upload another one no matter one I get the fist agen n I got a crazy new one still

http://img41.imageshack.us/i/rbgrevolutionary.jpg/

Bom Bom


Left Turn
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Member: 9662
Joined: Mar 28 2005

I have a tech issue regarding logging in and my password. I can only log-in by requesting a new password.

 

I got logged out, and when I could not log-in using my existing password. I requested a new password, which allows me to login once. I then went to the edit tab on my profile, and changed my password back to what it was before I requested a new password. To confirm whether or not I could use this password, I logged out, and tried to log back in using the again current password. Again I was not able to log-in using the current password. I once again had to request a new password, which is once again single use only.

I have once again changed my password back to what it was before this incident, but I am sure the software will not allow me to use it to log-in if I get logged out again.

I should not have to request a new password every time I want to log-in to rabble.

[edited to add]

I've now been able to successfully log-in to my rabble account using the password I gave myself. Hopefully this works when I get logged out in the future. Though why I ever got logged out in the first place is a mystery, since the "remember me" button should ensure I remain logged-in in perpetuity unless I hit the log out button, which I did not before this incident.


Refuge
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Left Turn wrote:

Though why I ever got logged out in the first place is a mystery, since the "remember me" button should ensure I remain logged-in in perpetuity unless I hit the log out button, which I did not before this incident.

I didn't have the password issues that you had for getting back in but babble has logged me out 3 times in the last two days while I have been on babble.  I just switch pages or go onto a new topic and I have to re log in (one time I commented went to my page to check on another thread clicked on that thread and then had to re log in, wierd).  Maybe it is a glich right now.


jrose
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Hm. I've had to log-in a few times over the last day or two, which is unusual, but I thought it was just something to do with recently switching computers. I'll let you both know if I hear anything more regarding a "glitch".


Michelle
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Member: 1560
Joined: May 10 2001

Yeah, it's weird.  Happens to me too.  I'll let our tech people know about it.

In other news, I've noticed that when people don't complete their quote tags, that often throws off the formatting.  I know it's a pain, and the old software dealt with errors like that much better than this new software does.  (With the old software, formatting errors tended to affect only the post in question instead of all the following posts, except for sidescroll.)

So, if you open a quote tag like this [ quote ] or like this [ quote=Michelle ] then you should be sure to close it again afterwards like this [ /quote ] .  If you don't, then you get all this strange formatting, and then for some reason the rest of the posts in the thread don't have alternating colours and stuff.

I've been fixing posts here and there, and I don't have a problem with continuing to do that since it's our software that's causing the problem, but I just thought I'd let people know what they can do as well if they notice at the time.

 


Catchfire
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Ok, there are still some fundamental bugs and usability problems that were pointed out immediately after the changeover and still we've seen no progress or mention of progress. Is there still a tech team working on babble or are we stuck like this until the next 'upgrade'? I'm talking mainly about the cut/paste function (cf for example, post #1 in this thread by jas on 17 May), which is so essential to babble, and yet it remains a nightmare. Other simple changes like adding a quote function button and fixing that strange formatting problem that shrinks text after a quoted passage have become stagnant. What gives?

Also, and I don't mean to target Sven, but how the h does he still have a tagline?


Lard Tunderin Jeezus
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The search function locks up my computer for several minutes, and then generates this message:

"Safari is no longer responding because of a script on the webpage "Search | rabble.ca" (http://www.rabble.ca/search/node/nortel). Do you want to stop running the script, or let it continue?"


Snert
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Member: 16695
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Quote:
Other simple changes like adding a quote function button and fixing that strange formatting problem that shrinks text after a quoted passage have become stagnant. What gives?

 

Thank you! I've become used to editing and re-editing, and watching entire blocks of text change after I delete a single whitespace, etc.

 

On a scale of Yes to No, will this be fixed? Soon??


M. Spector
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This thread might as well be closed for irrelevance.


Caissa
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LOL, M. Spector.


Unionist
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Catchfire wrote:

I'm talking mainly about the cut/paste function (cf for example, post #1 in this thread by jas on 17 May), which is so essential to babble, and yet it remains a nightmare.

I've almost got it licked. You kind of have to pretend you're looking the other way, maybe after a click on the down-scroll on the right, then right-click, and you may get the "paste" menu without inadvertently selecting some pre-existing text. It's almost within the terms of the Geneva Conventions now.

Quote:
Other simple changes like adding a quote function button and fixing that strange formatting problem that shrinks text after a quoted passage have become stagnant.

The text won't shrink if you form the habit of inserting a carriage return after the [ / quote].

It's been a fun learning experience all round.


Michelle
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Joined: May 10 2001

Often what I find when people's formatting goes wonky is incorrect quote tags, and I fix them by deleting or adding an open or close quote tag.  For instance, there might be an extra open or close quote tag, and that screws up the formatting.  Used to screw things up on the old software too, but not to the same extent it does on this one.


Ze
rabble-rouser
Member: 102
Joined: Nov 14 2008

I still have a tagline too (in most but not all forums). And worst of all, I CAN'T EDIT TO ERASE IT. As far as I can tell, the tagline change has made it impossible for people with taglines to remove them except by doign so manually in every post. 

Is this thread really of much use, or should we contact tech support directly? 


Michelle
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Oh, that's a drag!  I hate taglines!  I'll find out how to deal with that.  I've been noticing them lately, too.


Michelle
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Member: 1560
Joined: May 10 2001

BTW, in answer to your question about who to contact - if it's about general login problems and such, you can contact oldgoat and I.  But if it's about software glitches that we can't fix, you can use the contact form and flag it as "tech concerns".

http://rabble.ca/contact


clersal
rabble-rouser
Member: 1370
Joined: Apr 27 2001

Babble would not accept my password. I re did the whole thing and am in BUT I have a feeling it is not going to last. I have always had the same password.???????


Polunatic2
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Quote:
 I can only log-in by requesting a new password.
I have the same issue. I don't bother even trying to change my password anymore. I just doesn't seem to "stick". 

I also agree with JAS sentiments in Post #1 about cutting and pasting. I guess I've taken Control-V for granted all these years - sigh. 


Michelle
\,,/ rabble-rouser-l33t \,,/
Member: 1560
Joined: May 10 2001

That's weird about the passwords!  I don't know why that would happen. :(  So clersal, does that mean you can't

Yeah, the cutting and pasting is a pain.  Sorry about that.

Regarding formatting issues - I've found that a great number of formatting issues (where the shape of the posts goes screwy) is due to people's quote tags.  Almost always there's a open quote tag without a corresponding close quote tag, or vice versa.

I fix it wherever I see it by simply editing people's posts and removing the extra tag, or adding the missing tag.  But it's handy to always remember - if you have an open quote tag that looks like this: [ quote], then you also need to have a close quote tag, which looks like this: [/ quote]


Snert
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Joined: Nov 4 2008

I find that sometimes (lots of times) when I've pasted a line and am typing the closing [/ quote] tag, it ends up on the next line down, and if I use delete or backspace to move it back up, all of the whitespace in my post collapses.  If I post that as-is, all of my quoted text will be in a smaller typeface.  The solution seems to be to go to the end of each line, use delete to get rid of the return and bring the next line up, then hit enter to restore the return.  That's pretty tedious.  And honestly, I can't think of any reason other than a bug for this kind of heuristic.  Why should anything I do on line #1 start changing line spacing and font size on line #20?

Techies:  I'm throwing down.  Do you have the mad CSS skillz needed to fix this?  Or are you just posing?  Smile


Fidel
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Member: 6594
Joined: Apr 29 2004

Boom Boom wrote:

I find that when I cut and paste from an article on the web, I have to disable rich text first, or I get this message:

"Do you want to allow this webpage to access your Clipboard?"  If I allow, then the formatting gets screwed up. If I don't allow, then it won't cut and paste.

You can disable that annoying pop-up. How-to instructions here. (I'm just not very security conscious very much at all and most of the time.

Warning: But you should also remember not to leave sensitive personal information in clipboard, like: passwords, personal banking info, credit card information etc in clipboard's memory buffer. You can't see what's in clipboard's memory buffer without some extra work)

It seems to work better for me now, and especially if I click on disable rich-text as Michelle said to do before.

And then any words and sentences surrounded with "p" tags is going to force a new line after it. Just remove them to make it all one, if that's what we intend to do.


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