As the Great Blizzard of 2010 blanketed New York City, most residents were blissfully unaware that their city's 911 system was on the brink of collapse. The system fielded 50,000 calls in a single day, and at one point the backlog swelled to 1,300 calls. The mayor was called to account for the slow service and promised that it wouldn't happen again.
But David Rosen and Bruce Kushnick report in AlterNet that New York's close call is an example of a much broader and deeper problem. Cash-strapped state and local governments are raiding funds set aside for 911 service, and the system is hurting badly: