Man from Winnipeg dies after 34 hours in ER without getting treatment

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helpistwosided
Man from Winnipeg dies after 34 hours in ER without getting treatment

 

helpistwosided

A Winnipeg man waited 34 hours in an emergency room this weekend, but died without getting treatment.

Sources tell CTV News he was homeless.

Last Friday at 3:00 p.m., the man walked into the emergency room at the Health Sciences Centre seeking treatment.

At 1:00 a.m. Sunday morning, staff found the man unconscious.

He was pronounced dead a short time later, after they tried to resuscitate him.

The Winnipeg Regional Health Authority (WRHA) won't release the man's name and they won't say what he came in for.

Unconfirmed reports also claim the man may have been dead for several hours before he was noticed by staff.

Those allegations will now be part of the review looking into the matter.

A critical incident review is underway involving the Health Sciences Centre, its emergency department, and the WRHA.

"It's a concern when something like that happens," WRHA spokesperson Heidi Graham told CTV News. "We want to review and find out, not pre-judge, what happened during those hours. But we are going to get to the bottom and find out what happened."

The WRHA wouldn't go any further, saying just that the review will identify what went wrong, and make recommendations of how things should be changed to prevent this from happening again.

But the Manitoba's Conservative health critic says there's no way it should have happened at all.

"I find this unbelievable. This is a horrible failure of our health care system," Myrna Driedger said. "We have been harping on the NDP government for many many years now, that we have a crisis in our ERs. We have been told numerous times by this government and by this premier that they are fixing it. This is not a fix of our health care system when a person dies in a waiting room."

[ 23 September 2008: Message edited by: helpistwosided ]

Uncle John

Another example of BULLSHIT CANADIAN MEDICARE

Frustrated Mess Frustrated Mess's picture

Actually, it is another example of the treatment afforded homeless people. But what do you suggest, Uncle John? What should be done about health care?

Uncle John

Well the first thing we could do is stop being so smug about how COMPASSIONATE we are and how much we CARE FOR THE SICK AND LESS FORTUNATE.

It is obvious we are no better than Americans.

Sean in Ottawa

Amazing, truly amazing.

So if you can't pay the rent then you go after the bank of Canada and say that there is something wrong with the Canadian dollar-- would it not occur to you that the problem is not with the dollar itself but that you just don't have enough of them?

Or the man dying of thirst says he is dying of thirst because the water is not tasty rather than that there is not enough water?

Or the the driver takes the car to the garage because the engine is no good when the problem is there is no gas in the tank?

Or the guy walks into the hospital and dies because there is nobody to care for him and people think the problem is the medicare system not the fact that we don't have enough nurses and doctors.

Those who like military analogies-- do you question your tactics or training just because you lost the battle when you were out-numbered 20 to one or do you consider the fact that you might have a human resources problem and no tactics in the world can fix that?

Unbelievable.

I guess this is why we can't address the nurses and doctors shortage-- we are too busy looking at the system to see what is wrong with it to realize that we have an HHR crisis that explains the wait-times and delivery problems we have.

But I guess we would not want to question the wisdom of all those economists who said cut the deficit in the 80s and 90s even if that means cutting training for nurses and doctors-- we would not want to give up the chance to play politics with the man's death so we can attack medicare on ideological grounds.

The problem that we do not have enough doctors and nurses can only be solved by having more nurses and doctors not by second guessing and redesigning a system that works just fine as long as we have people to do the job.

Sineed

quote:


The problem that we do not have enough doctors and nurses can only be solved by having more nurses and doctors not by second guessing and redesigning a system that works just fine as long as we have people to do the job.

Yes, and another consideration is that the guy may have died anyway.

Homeless/marginalized people are disproportionately heavy users of the health care system. The most fragile among the people I work with (addicts) see their doctor at least once every 2 weeks, some even once a week or more.

I would ask the average babbler: how often do you go to the dr?

For the most part, it's a myth that homeless/marginalized people are under-served by the health care system. I send my people to the ER all the time when they come in with massive cellulitis on their hands from skin popping, or gonorrhea of the eye (something I unfortunately have learned to recognize), that needs an injected antibiotic. Or sometimes I have to call an ambulance for someone who comes into the pharmacy who has ODed.

Where they are under-served is for funding such that they can afford to eat and be housed. And they are under-served for funding for programs to help them with their problems.

But if the dying homeless guy arrives on the doorstep of the ER, I say the system has already failed him. And it's not the health care system that's at fault.

Politics101

I think that Uncle John should reunite with his brother Uncle Sam.

A homeless person died while awaiting care at an emergency ward and all he can do is bad mouth the Canadian system. Shame on you and thanks Sineed for a rationale explanation of the problems facing many in our society today.

Brian White

I went with someone to emerge a couple of days ago. A guy in a wheelchair unable to hold his head up was just left sitting there with his head rolling around. How bad is that for the body?
Surely someone with an ounce of compassion would have some way to tilt the chair back to give him some comfort.
If I can see it on one random visit, what kind of morons are in charge of customer care in the hospitals?
One of my brothers was in a wheelchair and that brought him a lot of relief. Just tilting the chair back. Easy peasy and something that could be catered for in a bluddy hospital.
And ok they do not have beds. Well, why not better chairs in the waiting room? so if you are in pain you can lie down or lie back?
I think it is monsterous that people come to emergancy and have to sit for 4 to 6 hours.
Even the uncaring banks put more people on when there is more people waiting. Even the uncaring banks let people have a decent estimation of how long it will take before they will be seen.
Some of those people could go home and come back if the idiots allowed them to.
It is not just about not enough doctors and nurses it is also about having a very ingrained uncaring attitude to the public.
If ever there are concentration camps again, I know where they can recruit guards who are impervious to suffering.
Just my take on it.

quote:

Originally posted by helpistwosided:
[b]A Winnipeg man waited 34 hours in an emergency room this weekend, but died without getting treatment.

Sources tell CTV News he was homeless.

Last Friday at 3:00 p.m., the man walked into the emergency room at the Health Sciences Centre seeking treatment.

At 1:00 a.m. Sunday morning, staff found the man unconscious.

He was pronounced dead a short time later, after they tried to resuscitate him.

The Winnipeg Regional Health Authority (WRHA) won't release the man's name and they won't say what he came in for.

Unconfirmed reports also claim the man may have been dead for several hours before he was noticed by staff.

Those allegations will now be part of the review looking into the matter.

A critical incident review is underway involving the Health Sciences Centre, its emergency department, and the WRHA.

"It's a concern when something like that happens," WRHA spokesperson Heidi Graham told CTV News. "We want to review and find out, not pre-judge, what happened during those hours. But we are going to get to the bottom and find out what happened."

The WRHA wouldn't go any further, saying just that the review will identify what went wrong, and make recommendations of how things should be changed to prevent this from happening again.

But the Manitoba's Conservative health critic says there's no way it should have happened at all.

"I find this unbelievable. This is a horrible failure of our health care system," Myrna Driedger said. "We have been harping on the NDP government for many many years now, that we have a crisis in our ERs. We have been told numerous times by this government and by this premier that they are fixing it. This is not a fix of our health care system when a person dies in a waiting room."

[ 23 September 2008: Message edited by: helpistwosided ][/b]


Doug

It might be that they're used to having homeless people asleep in their waiting room. I wouldn't be too surprised if that were the case.

Sean in Ottawa

Again, during those 34 hours-- what was going on in the hospital? How many critical care people came in by ambulance? How many nurses were there? How long had they been working (in some provinces we have nurses FREQUENTLY working 24 hours straight (2 back to back 12 hour shifts) because there is no relief coming in. We are so far over capacity with dangerous nurse-patient ratios that I can see that there would never have been a moment for the nurses to leave the triage area and look for someone who had never checked in with them.

This is an unusual case-- the person came in on foot and never walked over to triage. People get to triage either on their own or are brought there-- it is unbelievably strange that someone would arrive at the ER on their own and not walk up to the nurses' station and check in but this is what happened. It is entirely believable that the staff of the hospital were unable to inspect their waiting rooms for people that had not checked in.

I find the suggestion that overworked staff at hospitals who go into a profession of caring are being compared to prison guards when they are warning the government, the employer and the public that we have a crisis in the shortage of nurses. And this crisis goes back to the short-sighted cuts of the 1990s by mostly right-wing governments trying to save a few bucks in order to fund tax cuts.

Sean in Ottawa

Another point: Manitoba is actually working hard on the nurses shortage-- can always ask for more but they are doing something. Problem is the shortage is national and they are competing with the inflation of Alberta which pays its nurses more than any other province. This problem was created nationally-- a lot in Ontario which by its size dug the deepest hole during the Harris years-- now those same Harrisites are showing the same kind of leadership nationally fighting against harm reduction (that is proven to work) Insite instead of addressing the national nurses and doctors shortage. This is a federal election-- if this man's story bothers you then ask the candidates that knock on your door what they are prepared to do about the nurses and doctors shortage because that is the driver behind stories like this.

It's Me D

quote:


A homeless person died while awaiting care at an emergency ward and all he can do is bad mouth the Canadian system. Shame on you and thanks Sineed for a rationale explanation of the problems facing many in our society today.

Maybe he felt the problem was that people were surprised by this death and actually cared; if we switched to the US healthcare system this sort of thing would be so common it would never make the news.

I agree that this shows our health system is under resourced; no big surprise as successive governments have worked hard to make this the case so as to discredit the system.

Sean in Ottawa

Don't underestimate the fact the guy was not waiting for ER-- the media is reporting that he was waiting in the ER for 34 hours this is absolutely untrue.
He arrived and never signed in so he never completed his arrival and without that they had no record he was there-- in a busy room it is easy to see that a person could come in and stay there without being noticed if that person does not sign in-- put another way the system is not designed to notice people who do not sign in and is doing all it can to keep up with those people who do and has no resources to have someone wander around the waiting room verifying that everyone waiting has actually signed in and seen a nurse for triage and is on the list to be called.

Yes this is unfortunate but people are making out that it says more about the system than it does.

[ 24 September 2008: Message edited by: Sean in Ottawa ]

N.Beltov N.Beltov's picture

That ER at the Health Sciences Centre (HSC) can be a pretty scary place. The last time I was there was on a Saturday night, a number of years ago, and I was seeking treatment after getting my hand slammed inside a window frame. It took so long to get treatment - there were a lot of people in much worse condition than me - that my finger swelled up and there was nothing the doctors could do. I was lucky that the fingernail later came out in one piece and grew back cleanly.

My most recent experience in an ER (at another location in Winnipeg) involved a 4-5 hour wait to get my eyes examined for an infection and some drops. I already knew how long the wait would be so I brought a book. They seemed to be well organized enough to prioritize the patients but the waiting area was large and I could see the possibility of the staff overlooking someone who just sat in a corner and said nothing.

What a Kafka-esque death! Like dying of thirst in the middle of the ocean.

As for the comments from the Conservative Health critic ... her remarks barely merit a mention. The NDP successfully thumped the Conservatives on the latter's barbaric "hallway medicine" and other practices in recent elections. Health care is probably the number one reason the Conservatives are the opposition, and not the Government, in Manitoba. And they know it.

jas

[ 24 September 2008: Message edited by: jas ]

Sineed

Do you have walk-in clinics in Manitoba? Here in Ontario, when people would come into the pharmacy with, say, a nasty eye infection, I would send them to a walk-in clinic rather than the ER, where they'd face the multi-hour wait.

The case is tragic. On the CBC, they were saying the guy lost his legs to frostbite and was in a wheelchair. His primary care physician sent him to the ER by taxi when he developed a urinary tract infection from his catheter.

Frostbite damage is common among the homeless. I've seen guys in Toronto missing their toes.

It's Me D

quote:


Do you have walk-in clinics in Manitoba? Here in Ontario, when people would come into the pharmacy with, say, a nasty eye infection, I would send them to a walk-in clinic rather than the ER, where they'd face the multi-hour wait.

We have some walk-in clinics down here but you have to pay cash for service (although it isn't much); its quite possible that this would make such clinics inaccessible to the homeless.

N.Beltov N.Beltov's picture

quote:


Sineed: Do you have walk-in clinics in Manitoba?

Of course. For whatever reason, when I got my eyes looked at and picked up some drops (It was serious and driving me nuts; I had a bad eye infection and it was like poison ivy in the eye. Very annoying.) I went to a place other than an official "ER". The line-ups are still long. I think the walk-in clinics near me were closed at the end of my work day and I had little choice, or something like that.

When the really cold weather arrives in Winnipeg, the Main Street Project drives around town and picks up those people, for example, sleeping in alleys that would be dead in the morning if they were left alone. Yes, even at -40 C there are homeless.

surfdoc surfdoc's picture

quote:


On the CBC, they were saying the guy lost his legs to frostbite and was in a wheelchair. His primary care physician sent him to the ER by taxi when he developed a urinary tract infection from his catheter.

If the PCP thought it was emergent enough to send the patient to the ER, why was he transported by taxi?

There *IS* a problem with the system when cases that are not urgent/emergent are dealt with by the ER. I was blown away when I heard that in Ontario, walk-in clinics won't suture wounds or cast fractures.

Sean in Ottawa

Maybe that's the point-- you don't send people to the ER by Taxi unless they are able to manage themselves and are not that sick-- for urgent cases they go by ambulance and the ambulance shepherds them through.

This is significant because the ER is designed to manage people brought in by ambulance where the attendants take care to make sure they are seen; brought in by friends who sit there with them and watch them and make sure they are seen; come in by themselves able to take care of themselves.

The system is not designed or able to deal with people delivered to the ER like a package by a taxi and left. The investigation needs to consider this aspect of the problem: it is dangerous to drop a person off with a serious issue unattended at the ER because that almost never happens and the system does not expect that or have the ability to produce a contingency in case it might happen. The only time it will happen is when a person is in the care of someone who does not care about their welfare sufficiently and that is rare.

We need to look beyond the ER and hospital on this one-- how does a Taxi driver or any other human being drop off a person like that without going in and seing a triage nurse and letting them know they are doing so? How does a social service organization send a person by taxi when that is what ambulances are for?

All taxi drivers need to be trained-- in all cities that if they are given a fare to the ER from a third party- they need to make sure that someone at the ER receives the person before they leave. I don't mean wait hours for treatment but I do mean see that the triage nurse gets custody of the ill person.