'tipping' in restaurants and other places

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Boom Boom Boom Boom's picture
'tipping' in restaurants and other places

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Boom Boom Boom Boom's picture

I'm leaving for a city visit soon and will be eating out for most meals, and using taxis to get here and there. What is tipping etiquette nowadays? How does one discern whether 'tipping' is encouraged or not?

Star Spangled C...

Is this other city in North America? In some countries, it's quite different. Iknow when I went to Japan, tipping just wasn't done. In North America, it's pretty standard everywhere - definitely for restaurants, taxis and hotels.

Boom Boom Boom Boom's picture

I'm going to Sept-Iles. Two questions for anyone who cares:  1) I only get out once or twice a year. What's the more-or-less standard rate of tipping - 10%? 20%?  2) Why do we tip? Why aren't people paid a proper salary instead?

Star Spangled C...

1) I think 15% is considered "standard" e.g. anything less is considered a bad tp. Obviously if someone does gives excellent service, give more.

2) That was the reason you don't tip in Japan. Waiters were paid more money - and this was reflected in the cost of your meal. But here, waiters, bartenders, etc. get paid less than the minimum wage on the understanding that they will be getting tipped. At least in most places. Some restaurants have an automatic "service charge" that they add to the bill.

Sineed

Usually I tip 15-20%; I like to err on the side of generosity.

Boom Boom Boom Boom's picture

I don't understand the rationale behind paying less than minimum wage and expecting that 'tips' will make up the difference. Sounds like exploitation to me. On the other hand, I recall reading that some folks do really well with tips, especially in bars. 

 

 

Star Spangled C...

I'm sure if you asked most people if they'd rather get paid whatever the hourly minmum wage is or get tips, they'd go with the tips. I'm sure it depends on a lot of factors but I'd imagine that if you're working in a nice restaurant that gets busy, you're probably clearing a lot more per night than you would on minimum wage.

Freedom 55

Sineed wrote:

Usually I tip 15-20%; I like to err on the side of generosity.

 

Same.

Sven Sven's picture

Freedom 55 wrote:

Sineed wrote:

Usually I tip 15-20%; I like to err on the side of generosity.

Same.

I agree.

Boom Boom Boom Boom's picture

My income is fixed as I am on disability. I'm being sent to the city for hospital appointments. My travel is paid, as is that of my hearing escort. Accomodation and other expenses such as taxis are not (there's no bus service in Sept-Iles). I hope I'll be forgiven if I tip on the low side.

jas

Tip what you feel you can afford, Boom Boom.

Fast food restaurants require no tips.

peterjcassidy peterjcassidy's picture

10% to 20% is the general rate in Canada for tips. http://en.wikipedia.org/wiki/Tip_%28gratuity%29

I would vary the amount depending on the service, inlcuing how the person involved in providing the service treats and helps you. E.g if the cab driver is friendly, helps you with your luggage and gets you to the right hotel in a friendly and timely manner, you may want to tip around 20% but if you get someone rude and unhelpful, 10 % or even nothing may be appropriate.  Rounding to a dollar amount may be easier for everyone than counting out the loose change. - When I was a cab driver. with a  $17.60fare for  cab ride, a $20 bill and "thank you, keep the change" ( a $2.40 tip), was appreciated more  than  they give me a $20, I count out the change and then they count out a  $1.76 tip  (10%) or even $3.52 (20%)/

 Along with a tip,, you should  try to be a good customer, make things easy and as much as possible enjoyable for the service provider. e.g. for this ex cabbie a friendly manner and  a clear destination - " Hi, can we go to the Plaza Hotel on Main St.please?" -was very much  appreciated.  Same, for regular meals at a restaurant , I would follow the 10% to 20% range, rounding up or down as appropriate, and trying to be friendly and a good customer.

 For the hotel, there is a tip expected if someone helps you with your luggage and/or escorts you to the room,($5?)  but that  service seems to be disappearing. Probably should leave some money for the chambermaid or whoever cleans your room- I would guess $5 to $20 depending on your available money and the service provided- e.g if you are there for 3 messy nights, tip more than if you are so neat and quick no-one noticed you were there. Overall ,  you should show your appreciation for good friendly service, with a smile, a thank you and a tip you feel comfortable with. Cool.

 

 

Boom Boom Boom Boom's picture

Thanks for the feedback. The only part that surprised me was tipping the cleaning person who makes up the motel room. Surely these folk are paid well? At any rate, I watched these folk (usually women) clean the room and replace the sheets, and it was all done with 45 minutes. I have never tipped the cleaning person before - usually they're gone quickly to another room before I even have a chance to look at my room after it's been cleaned. I've left money on the bureau beside the TV for whoever cleaned my room, and it was never taken.

I was generous in tipping when I was working and travelling a lot, but those days are gone for me.

Boom Boom Boom Boom's picture

Just had an idea: wouldn't these folk who rely on 'tipping' to earn their income be better off by joining something like a food and commercial workers union? Just an idea. I'm still waking up from a deep sleep.

pookie

Boom Boom wrote:

Thanks for the feedback. The only part that surprised me was tipping the cleaning person who makes up the motel room. Surely these folk are paid well? At any rate, I watched these folk (usually women) clean the room and replace the sheets, and it was all done with 45 minutes. I have never tipped the cleaning person before - usually they're gone quickly to another room before I even have a chance to look at my room after it's been cleaned. I've left money on the bureau beside the TV for whoever cleaned my room, and it was never taken.

I was generous in tipping when I was working and travelling a lot, but those days are gone for me.

 

They are not paid well, boom boom.  It has been standard to tip hotel cleaning staff for a long time.  AFAIK they will not take the money so long as you are in the room - they would be concerned about being accused of theft.  You leave the money in the room the morning that you check out.

 

ETA: I had terrible service in a restaurant just this past weekend, the worst in a very long time.  Like, Marx bros levels of thoughtlessness. We left around 6%.

BTW, I've been clinging to the 15% figure for over a decade (just tip the equivalent of the tax), but many people have informed me that 15% is now considered on the low side and the standard has crept up to 20%.  Gulp.)

Boom Boom Boom Boom's picture

At what point will we as a society decide that it's time to question the practice of 'tipping' and instead have the realistic price of prepared meals, waiters, taxis, hotel/motel cleaning staff, etc.... included in the cost of what you have received, and drop 'tipping' as an acceptable practice, and allow these workers into trade unions?  I'm curious as to how the Japanese have achieved this.

Star Spangled C...

Yeah, 20% seems to be standard now. I think anything less than 15% is considered really bad, 15% is like the bare minimum and above that is considered good. Personally, I think being a waiter or bartender at a busy place would be one of the most stressful things I can imagine, so think it's a good karma to leave a good tip and show taht you appreciate their help.

Michelle

I agree that 15% is the bare minimum, and 20% is standard.

As pookie says, hotel workers are not paid well.  Some are unionized, but even that doesn't mean they get paid really well - it just means they're not paid the starvation wages of non-union hotels.

Maysie Maysie's picture

Boom Boom, I occasionally travel for work and I used to tip the hotel cleaning staff at the end of my stay, but then realized that shifts may change over the course of my visit. I now tip a smaller amount every day that I'm there. Leaving a note that says "for housekeeping" under the cash will ensure that they will know the money is for them.

peter's advice at post #12 is excellent.

 

Caissa

Standard may verify by region. Restaraunts in maritimes would be about 15%. 10% would be considered on the low end.

Catchfire Catchfire's picture

You're definitely right, Boom Boom, about the culture of tipping being exploitative. I think all restaurants should include service charge in bills as an automatic fee--around 17% or so. That way, patrons are never left wondering how much they should pay if the server forgot to fill their water glass but remembered to put the pickles on the side. Furthermore, serves don't have to ingratiate themselves to their patrons at the fear of doing something that will compromise their tip. Bar staff should get a percentage of the bar sales.

Many years a go I worked at a corporate restaurant whose response to raises would be: "You can give your self a raise! Remember to upsell at every table!" "Upselling" would be to constantly ask people if they wanted cheese and bacon on their hamburger while nodding and smilling, pushing bottles of wine on people who ordered our shitty pasta, and generally making people consume as much as they could. The logic was that this would translate into a higher tip, because of a higher bill. But the fact is that at most restaurants in that range as the bill gets higher your tip gets smaller. While 5 dollars might have seemed ok on a 30$ bill, when that bill reaches $100 or $200, who's going to put $40 down as a tip at a restaurant that buys its vegetables precut and pre mixed?

Snert Snert's picture

Quote:
At what point will we as a society decide that it's time to question the practice of 'tipping' and instead have the realistic price of prepared meals, waiters, taxis, hotel/motel cleaning staff, etc.... included in the cost of what you have received, and drop 'tipping' as an acceptable practice

 

Great idea, that would probably save customers a lot of money in the long run.

 

Presumably, there's some reasonable amount I should expect to pay for a server to go to the kitchen a few times for my appetizer and entree, and maybe a detour by the bar if I order a drink, and a few courtesy calls to ask "Is everything all right?". Whatever that is, add it to my bill.

 

But here's the thing: it doesn't cost a server anything MORE to go to the kitchen for an expensive prime rib than it does to go for a burger. It doesn't cost them more energy or time to bring me a $40 bottle of wine versus a $5 domestic beer. So customers wouldn't have to prorate the tip against their total bill the way we do now. It could be a set fee for a fairly set service.

 

Dunno how servers would feel about that, though. I think they're going to be used to getting extra pay based on the cost of my meal, not on what work they had to do to bring it to me.

Star Spangled C...

Catchfire, I think that's why you tip as a percentage rather than a flat amount. If you'd tip 20% on a $20 meal, you should put down 20% on a $200 meal.

By the way, there's a great blog called "Waiter Rant" written by a former waiter, documenting his experiences in a restaurant in NYC - talks a lot about issues related to tipping. www.waiterrant.net

Star Spangled C...

Actually, I just went to that site right now and the first post is a discussion about "Who are the worst tippers?" The first response in the thread declared CANADIANS to be the worst! http://waiterrant.net/?p=1597

Catchfire Catchfire's picture

Quote:
Catchfire, I think that's why you tip as a percentage rather than a flat amount. If you'd tip 20% on a $20 meal, you should put down 20% on a $200 meal.

Yes, of course. But I'm saying that that doesn't happen, especially in groups. 20% becomes a lot harder to justify in one's mind when it is 100$ then when it is 5$. Little niggling concerns that you generally wouldn't sweat--like not refilling your coffee the second time, or bringing out appetizers slightly later than usual--blossom into big reasons justifying why you dodn't quite merit a standard tip this time.

Snert Snert's picture

Quote:
Catchfire, I think that's why you tip as a percentage rather than a flat amount. If you'd tip 20% on a $20 meal, you should put down 20% on a $200 meal.

 

What's the logic behind this?

 

I understand that if your bill is large because you're a party of 20, each getting a $20 meal, that's a lot of work for a server, and their tip should fairly reflect that.

 

But what if four people are dining, each getting a $100 dollar meal. Same total bill, but about one fifth of the running around. If we're discussing "fair pay" for servers, shouldn't the tip (or addition to wage, if it comes from the employer as proposed) be proportional to service rendered, not to overall price?

Star Spangled C...

Catchfire wrote:

Quote:
Catchfire, I think that's why you tip as a percentage rather than a flat amount. If you'd tip 20% on a $20 meal, you should put down 20% on a $200 meal.

Yes, of course. But I'm saying that that doesn't happen, especially in groups. 20% becomes a lot harder to justify in one's mind when it is 100$ then when it is 5$. Little niggling concerns that you generally wouldn't sweat--like not refilling your coffee the second time, or bringing out appetizers slightly later than usual--blossom into big reasons justifying why you dodn't quite merit a standard tip this time.

Yeah, that's true. I notice more and more that for large groups (like 8 people or more) restaurants frequently add an automatic gratuity since, apparently, large groups are more likely to give a bad tip with everyone pitching in and trying to keep track of who owes what.

genstrike

During the Spanish Civil War, in Barcelona where the anarchist movement was strong and the workers were able to take control of their workplaces, they abolished tipping.

Star Spangled C...

Snert wrote:

 

But what if four people are dining, each getting a $100 dollar meal. Same total bill, but about one fifth of the running around. If we're discussing "fair pay" for servers, shouldn't the tip (or addition to wage, if it comes from the employer as proposed) be proportional to service rendered, not to overall price?

Well, restaurants have finite space. So I'm assuming that if you have a table of 12 people, you'll have fewer other tables. So you might wait on one table of 12 versus waiting on 6 tables for 2 and it would probably even out in the end.

I would also imagine that in places where the food is cheaper, the turnover on tables is much more frequently. So the average table at cheaper palce may stay in the restaurant for an hour whereas the restaurant with a 5 course tasting menu that is higher priced may have their customers staying for 3 hours.

Catchfire Catchfire's picture

There's definitely a funny logic to tipping. My partner used to serve at a buffet restauarant. She had to run around basically non-stop--way more plates to change and extras to bring to the table than at a similarly priced regular restaurant, yet because it was "buffet" most people felt they didn't need to tip. More work, less tip. Hmm.

Part of the logic, I think, is that serving is a vocation--so you are just good at it. If you serve four people with the same bill as a table of ten, the idea is that those people are getting better service. Better restaurants (with higher bills) usually take serving more seriously--I'm not sure if the example you cited is at the same establishment--it could be, I guess.

Obviously, the way around that would be to demand a liveable, fair hourly wage for the service industry. Ha! Obligatory service charges would be a nice, foreseeable middle step--for the Olymipcs here in Van, for example, all downtown restaurants and bars adopted this policy. I'd like to see them keep it!

Snert Snert's picture

Quote:
I would also imagine that in places where the food is cheaper, the turnover on tables is much more frequently. So the average table at cheaper palce may stay in the restaurant for an hour whereas the restaurant with a 5 course tasting menu that is higher priced may have their customers staying for 3 hours.

 

I'm not sure what that has to do with a tip. Are we saying that a tip is for services rendered, or is it a gift, proportional to the total cost of the meal?

 

If we're suggesting that restaurants should pay servers a fair wage then that's great. But a fair wage would be some kind of hourly pay. If a server happens to work at a restaurant where people tend to linger then that's to their benefit; they'd have much less running around to do and they'd receive the same hourly wage as if there were lots.

 

When I buy groceries, the checkout clerk is paid some wage proportional to their work. They don't get paid more if I buy $300 worth of groceries at a go, nor less if all I buy is a loaf of bread.

jas

peterjcassidy wrote:

 For the hotel, there is a tip expected if someone helps you with your luggage and/or escorts you to the room,($5?)  but that  service seems to be disappearing. Probably should leave some money for the chambermaid or whoever cleans your room- I would guess $5 to $20 depending on your available money and the service provided- e.g if you are there for 3 messy nights, tip more than if you are so neat and quick no-one noticed you were there. Overall ,  you should show your appreciation for good friendly service, with a smile, a thank you and a tip you feel comfortable with. Cool.

Having worked as a hotel room cleaner in my younger days, among many other service type jobs, I can tell you that a tip was not expected, but was always a nice surprise. Our favourites were the KLM flight attendants who would often leave $3 - $5 dollars under the pillow - so that it was obvious it was for you - and sometimes some unopened cans of beer (Heineken, of course) as well as  sometimes these small, thin cigarettes they often bought but didn't use. (Mysteriously, the ones they did smoke often had only been smoked about half an inch down.) Also if you're going to tip at all, you only need to when you're leaving, not every day that you're there.

I don't think 15% in any industry is considered "bare minimum", whatever a Big Tipper ego might say. A tip has to be earned. I don't leave a tip if I didn't like the service. Often, if 10% is the easiest in terms of rounding, or in terms of having only a loonie or twonie available, rather than go to extraordinary lengths to make some extra change, that's what I'll leave. The big tips are earned with larger dinners or parties, and those kinds of gatherings are usually more demanding on the server, so I don't worry so much about some kind of exact percentage when I'm out alone.

Michelle

Interesting, jas.  Personally, for me it's not about ego, it's about knowing what servers' minimum wage is, and wanting to make up for it.  But yes, I do realize that a lot of servers make a very comfortable amount in tips.  Then again, why shouldn't they?  I make a comfortable amount at my job.

jas

Michelle wrote:

Interesting, jas.  Personally, for me it's not about ego, it's about knowing what servers' minimum wage is, and wanting to make up for it.  But yes, I do realize that a lot of servers make a very comfortable amount in tips.  Then again, why shouldn't they?  I make a comfortable amount at my job.

Do servers earn a different minimum wage than other minimum wage earners?

I would imagine if the tips weren't sufficient to provide a liveable income, servers would leave that kind of employ, or at least go to where the tips or wages are good. If enough servers didn't want to work at a job or restaurant where there were lousy tips, restaurant owners might have to start offering higher wages in order to keep personnel.

Star Spangled C...

jas wrote:

Do servers earn a different minimum wage than other minimum wage earners?

They do. At least where I live. I think it's pretty common in most jurisdictions. For most waiters, bartenders, etc. the minumum wage is basically nothing and this is premised on the fact that they're making tips unlike the guy getting minimum wage to work the cash register at a fast food place.

RosaL

Star Spangled Canadian wrote:

I'm sure if you asked most people if they'd rather get paid whatever the hourly minmum wage is or get tips, they'd go with the tips. I'm sure it depends on a lot of factors but I'd imagine that if you're working in a nice restaurant that gets busy, you're probably clearing a lot more per night than you would on minimum wage.

 

I've had a lot of "service jobs". I'd go for a good hourly wage - not tips, which force you into an "undignified" position with respect to the patron, if you want a good tip. Servers really need to be unionized - but that suggestion got me fired. 

Star Spangled C...

I imagine it depends on where you are. If you're working in a litle diner where the average meal is 10 bucks or so, getting a higehr hourly wage would probably better. But, for example, back in Toronto, there's a restaurant I always go to with my dad. We've been going there together over 10 years. And we always have the same waiter. He's not a college guy earning tuition money before moving on to a better job. He's clearly made his career working at that restaurant (does a great job and knows his food and wine like crazy) and I'd imagine he probably makes a pretty good living since the average bill for a dinner there is probably a couple hundred bucks and if the average tip is, say, 15% he can probably clear a pretty good amount in a night.

Snert Snert's picture

A bartending friend of mine used to be able to clear anywhere from $100-$300 in tips per night, all in nice tax-free cash. 

Bacchus

Snert wrote:

A bartending friend of mine used to be able to clear anywhere from $100-$300 in tips per night, all in nice tax-free cash. 

 

You are supposed to declare it and they (Revenue Canada and in the US, the IRS) often do audits and undercover snooping of restaurants to catch cheaters.

Aside from that, yeah tax free Laughing

RosaL

Star Spangled Canadian wrote:

I imagine it depends on where you are. If you're working in a litle diner where the average meal is 10 bucks or so, getting a higehr hourly wage would probably better. But, for example, back in Toronto, there's a restaurant I always go to with my dad. We've been going there together over 10 years. And we always have the same waiter. He's not a college guy earning tuition money before moving on to a better job. He's clearly made his career working at that restaurant (does a great job and knows his food and wine like crazy) and I'd imagine he probably makes a pretty good living since the average bill for a dinner there is probably a couple hundred bucks and if the average tip is, say, 15% he can probably clear a pretty good amount in a night.

 

I wasn't earning tuition either. I was trying to survive. I know people in some places make good tips. But I don't like tips in any case and my argument appeals to human dignity. 

Michelle

I think that assuming that servers never declare tips is basically the same as declaring that self-employed people don't declare any of their income.  I'm sure it happens sometimes, but why assume that a server is any more dishonest than anyone else who receives non-salary or self-employment earnings?

Also, don't you think that the government would be rather suspicious if a server filed a tax return declaring no tip income?

I think they would.

Snert Snert's picture

I'm not at all intending this to be a generalization, but I've talked with a few servers who are pretty happy that so much of their income is in cash, and they're smart enough not to report zero tip income.  Declare enough to be reasonable and not arouse suspicion, and the rest is yours.  I imagine many self-employed people do much the same thing.  I wish I had a nickel for every "mom and pop" store I've visited in which the cash register drawer is always open a crack.  Took me years to figure out why that was.  I'm sure they similarly don't tell the government that they haven't earned anything.

abnormal

Michelle wrote:

I think that assuming that servers never declare tips is basically the same as declaring that self-employed people don't declare any of their income.  I'm sure it happens sometimes, but why assume that a server is any more dishonest than anyone else who receives non-salary or self-employment earnings?

Also, don't you think that the government would be rather suspicious if a server filed a tax return declaring no tip income?

I think they would.

Unless they server is absolutely stupid they're not going to declare zero tip income.  But it's fairly common for the staff to get together and decide what sort of income they "should" be declaring.

Slumberjack

I tend to tip bartenders more than any other service sector employee, where the amount is not so much along the lines of a percentage, but proportional to the quantity consumed.  Last week at Finnegan's Pub in Ottawa for example, I certainly felt the love from behind the bar.

jas

Actually, I'm surprised that tips are expected to be reported as income. As far as I can tell, they are gifts and do not involve an exchange of service for money. The service performed has been remunerated by the employer, and any tip received gratuitously and after the fact does not affect the service that has already been rendered. A restaurateur, in Canada anyway, cannot run after you if you leave the restaurant without paying a tip to the server. There's no contractual obligation to pay a tip; there's certainly no guarantee to the worker of a certain level of gratuities on a daily basis, so why should tips be reported as income? 

Bacchus

Because the reason why some jobs are allowed to pay less than min wage (like waiters, bartenders) is because they are classified as tip bearing. And it states very clearly in the Tax act tipd, gifts given as a result of a job, are taxable

 

Just like selling stuff on ebay is taxable unless it was your stuff to begin with

jas

I don't know of any jobs in Canada that are allowed to pay less than minimum wage. Except perhaps for the "training wage" introduced in BC by the Campbell socreds. Are you talking about subcontracting or something?

Catchfire Catchfire's picture

In Ontario the minimum wage is $10.25. Students (aged 18 and under) are paid $9.60. Workers who serve liquor can be paid a low as $8.90.

In BC, which has the lowest min. wage in the country at $8 an hour, if you have no work experience an employer can pay you $6 an hour for the first 500 hours. Vancouver, perhaps it is prudent to point out, has the highest cost of living in the country and a liveable wage is calculated at $18 an hour, ten dollars more than the minimum.

Bacchus

Nope sorry Jas, but as long as there has been minimum wage there has been official exceptions. Students under 18, waiters, and bartenders.

 

Not subcontracting or anything like that, those would still be subject to minimum wage

jas

I'm not familiar with these exemptions, and I'm not sure they existed in BC when I was growing up.

Anyway, all the more reason to uphold the definition of tips as gifts.

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