Woman sues Rogers for exposing her affair through phone bill

66 posts / 0 new

Wed, 2010-06-16 23:55

Michelle

Quote:

Nagy claims a unilateral decision by Rogers to consolidate her household’s bills allowed her husband to discover she was having an affair. That, she says, led to the “destruction” of her marriage.

She is suing the telecommunications giant for $600,000, claiming invasion of privacy and breach of contract. None of the allegations have been proven in court.

Okay, so I know it's really hard to drum up much sympathy for her. Perhaps it's poetic justice, etc. But even if the issue wasn't an affair, I'd be really pissed off if my cell phone bill was suddenly "consolidated" with other household bills.

People don't necessarily just live with spouses. They also live with parents and adult children and roommates. There could be all sorts of reasons that you want your cell phone bills to remain private from other people in the house. Maybe you like to call a 1-900 number. Maybe you are dating someone that you don't want your parents or siblings to know about. Maybe you receive collect calls from someone in jail. Or from your birth parents and you don't want your adoptive parents to know. Or maybe you're NOT having an affair but you are friends with someone that your overly-jealous spouse THINKS you're having an affair with, so you only communicate over your cell phone. Or maybe you're having an affair and you really don't want your spouse to find out, because you're not ready to leave yet and things just aren't happening as neatly and tidily as they're supposed to. Who knows?

Or maybe you're living with an abuser and your only lifeline is your cell phone, and your abusive spouse suddenly either a) realizes you have a cell phone when the bills get consolidated, or b) realizes you're calling unfamiliar numbers, perhaps for help. Guess you're fucked now, right? Thanks, Rogers!

The point is, privacy is privacy. Cell phones are private, and should be billed separately unless requested otherwise by the customer.

Thu, 2010-06-17 00:08

Unionist

With the greatest of respect, Michelle, this woman is an idiot, and that's based on only hearing her side of the story. You don't even know if anyone consented to the consolidation of the phone bills - do you?

The best part of the story is her Facebook supporters:

Quote:

Nagy’s campaign, dubbed Citizens Helping Individuals Reform Privacy Policies (CHIRPP), on Facebook had 13 members by 2 p.m. Wednesday, most of whom were critical of Nagy.

“Take responsibility for your actions and don’t pass the buck onto someone else,” commented Eamonn Reil.

“Seriously? you’re blaming Rogers for YOUR affair. Give me a break. Good luck on your lawsuit! HA!” added Andrea Thornton.

Amen.

ETA: Whoopsie - can Nagy sue me for calling her an idiot? What about rabble's liability? I'm calling my lawyer and I'll be right back to you with a legal opinion.

Thu, 2010-06-17 00:31

Michelle

Do you really think she consented to her cell phone bill being added to the main household phone bill, knowing as she did that her husband would see the numbers she was calling? I somehow doubt it.

Listen, I'm not saying she's a sympathetic figure. I'm saying that unless the person who owns the cell phone consents to having their bill, which includes all the numbers they're phoning, consolidated with the rest of the household bills from the same company, then it's a breach of privacy to do so.

It's pretty basic - just because you're living in the same house as someone, just because you're even married to someone, doesn't mean that anyone should automatically assume that you're fine with them looking through your bills and your finances and your mail.

Actually, this reminds me of a story. I used to work at a local phone card company. Not Bell or Rogers, I'm talking one of these small operations that do the phone cards you buy in the stores with good rates to various targeted countries.

Anyhow, so one day I get a call from someone who has a phone card that was bought in a store. The card has been used up, and she wants to know what numbers have been called on it. Now, as it turned out, I could request this from the system for our phone card account plans (where people had a monthly account on the same phone card number) but I couldn't pull up the data from the throw-away ones you buy in the store.

So I put her on hold and go to my boss and ask him whether I can get a report on the phone numbers called from the phone card. He says no. I tell him, but this lady is really adamant about it. He chuckles and says, "No, absolutely not. Go take the call and come back and I'll explain." So I tell her no, I'm sorry, I can't access records from store-bought phone cards.

I go to the boss for explanation and he says to me, "It could be her husband's card - she might have found it in his wallet or back pocket and wants to see if he is having an affair." My jaw dropped. (Hey, I was in my early 20's, a newlywed, and completely idealistic.) He laughed, and told me that lots of people having affairs use throw-away phone cards so their calls can't be traced.

Thu, 2010-06-17 00:52

remind

Agree with your synopsis Michelle, it is a privacvy issue if she did not agree to the consolidation, which it seems so, as the reports says "Rogers unilaterally decided".

Thu, 2010-06-17 00:54

Unionist

Michelle wrote:

Do you really think she consented to her cell phone bill being added to the main household phone bill, knowing as she did that her husband would see the numbers she was calling? I somehow doubt it.

Listen, I'm not saying she's a sympathetic figure. I'm saying that unless the person who owns the cell phone consents to having their bill, which includes all the numbers they're phoning, consolidated with the rest of the household bills from the same company, then it's a breach of privacy to do so.

Ok, let me put it differently:

What exactly do you know about how her cell phone was being billed? Whose name was it in? It may have been her cell, but her spouse's name on the account. I find it very hard to believe that Rogers consolidated separate accounts with [b]different names[/b] on them. Here's what she said:

Quote:
Nagy claims her husband discovered she was having an affair after the company included her previously private cellphone charges on a “global” invoice that included all of the household’s services, exposing the phone calls she was making to her extramarital lover.

Whose name was on the billing address for the "global" invoice? Both of them? Is that what Rogers did? Or was there just one name on two separate bills beforehand?

The whole typically uninformative media story doesn't even ask, let alone answer, these questions. They just report on her lawsuit and her side of the story, with exactly one sentence devoted to Rogers' statement of defence.

Thu, 2010-06-17 01:23

Michelle

Okay, if you're having an affair and you're going to use your cell phone and you don't want your spouse to see the phone calls on the bill, are you going to do it in an account that's under your spouse's name? I highly doubt it!

Perhaps both the family landline phone and her cell phone were under HER name. Still, that doesn't mean they should combine them!

Let's use my household as an example. Currently, our home phone is under radiorahim's name (because he lived here first and I moved in). We haven't added my name to the home phone and probably won't bother. My cell phone is with the same company as his home phone. Both are billed to the same address but to different names.

But I would fully expect that, if we DID decide to add my name to the home phone bill account, that they would not just unilaterally decide to merge my cell phone bill with the home phone because, oh well, Michelle's name is on both accounts so it must be okay. Because if a bill is under my name only, then technically, it is none of radiorahim's business. Now, as it turns out, I couldn't care less if radiorahim looks at my cell phone bills, and they're all filed in the same place as the rest of the household bills. But it's the principle of the thing. Marriage or cohabitation does not mean you give up your right to privacy.

Thu, 2010-06-17 01:34

Unionist

If both phones were under her name, how would her spouse get to see the combined bill?

And if you're going to have an affair and use your cell phone, and have the bills delivered to your home, and your spouse happens to open a phone bill addressed to you... whom will you sue then for $600,000?

Until I hear - or read - that Rogers combined two accounts with different names on them into one bill (with whose name on it??), I will be unimpressed that anyone's privacy was attacked here. And my "idiot" slander remains intact.

Thu, 2010-06-17 01:34

radiorahim radiorahim's picture

And if I did decide to look at Michelle's cellphone bill I'd probably find that 90% of the calls were to me ;)

Mind you I have a Rogers billing department horror story of my own from a few years ago. If I can ever stop spitting nails long enough whenever I think of that time, I might share my story here.

Thu, 2010-06-17 01:41

Michelle

Hmm...pretty confident guy, aren't you? ;)

Yeah, that Rogers story is pretty awful. Maybe that's why I'm taking this woman's story at face value.

Thu, 2010-06-17 01:43

#10

Unionist

Michelle wrote:

Maybe that's why I'm taking this woman's story at face value.

You can't. She's wearing a wig and fake glasses.

Thu, 2010-06-17 01:51

#11

Michelle

Heh, true! :)

And I have to eat crow. I dug out my last cell phone bill and it turns out he was right. Good thing I didn't bet anything!

Thu, 2010-06-17 01:52

#12

Unionist

Who were the other 10% of the calls to?

Thu, 2010-06-17 01:56

#13

Michelle

Wouldn't you like to know. ;)

Thu, 2010-06-17 08:23

#14

Caissa

Is it you, Unionist?

Thu, 2010-06-17 09:03

#15

RevolutionPlease RevolutionPlease's picture

Quote:

The statement alleges Rogers "unilaterally terminated its cellular contract with the plaintiff that had been in her maiden name and included it in the husband's account that was under his surname.

"The plaintiff's maiden name and the husband's surname were different. Such unilateral action by the defendant was done without the knowledge, information, belief, acquiescence or approval of the plaintiff."

[url=http://www.thestar.com/article/810236]link[/url]

Thu, 2010-06-17 09:10

#16

Michelle

Holy crap. That's something else! Thanks for that, RevolutionPlease.

I mean, even if there was no reason to keep it secret, that's just offensive.

But it could also be dangerous. I'll refer back to my example of a woman trying to leave an abusive spouse and perhaps using her cell phone to make exit plans.

Thu, 2010-06-17 09:20

#17

Michelle

And even better:

Quote:

After she terminated her relationship with the “third party” in August 2007, the jilted lover, himself a married father of three, called Rogers and obtained her secret password to her voicemail and used it to access it to harass her and taunt the husband, the statement of claim alleges.

Thu, 2010-06-17 09:22

#18

writer

Quote:
But it could also be dangerous. I'll refer back to my example of a woman trying to leave an abusive spouse and perhaps using her cell phone to make exit plans.

Exactly what I was thinking. Or even contacting friends and family that an abusive spouse considers interfering outside meddlers.

Thu, 2010-06-17 09:33

#19

Sineed

Michelle wrote:

And even better:

Quote:

After she terminated her relationship with the “third party” in August 2007, the jilted lover, himself a married father of three, called Rogers and obtained her secret password to her voicemail and used it to access it to harass her and taunt the husband, the statement of claim alleges.

Jebus, I didn't know you could just phone up Rogers and get people's e-mail passwords. How handy!

Thu, 2010-06-17 09:33

#20

Michelle

I'm just flabbergasted. So my household mirrors this woman's exactly when it comes to billing for our phones. I have a cell phone in my own name (maiden, of course) with the same provider as our home phone, which is in radiorahim's name.

If we were with Rogers, they might have already "consolidated" my cell phone bill into his home phone bill just based on our address information.

I tell you, I would be livid if that happened.

Thu, 2010-06-17 10:47

#21

radiorahim radiorahim's picture

Ahh...but Rogers is fully capable of invoking "privacy" when it suits them.

My previous spouse was hospitalized and subsequently died in 2007.

The one household bill that was solely in her name was the cable TV bill.

After she was hospitalized, I'd paid the last cable TV bill and then called Rogers in attempt to get them to shut the cable off. Between daily hospital visits and all of the kinds of stuff you go through when you have a dying family member I wasn't exactly spending that much time watching TV and didn't see any need to fork out money to Rogers for something I wasn't using.

But Rogers refused to turn my cable off unless my spouse requested it.

I explained my spouse's incapacity to call them blah blah blah...but nope...they wouldn't. They asked if I had a "power of attorney"...at the time I didn't have one...when you're a bit younger you don't exactly prepare for this kind of situation.

Anyway, I told them that we were joint owners of the house, that this was a service "to the house", my spouse was in no position to pay cable TV bills, that I was the only person who could possibly pay the bills and that I wouldn't pay any more money to Rogers because I no longer wanted their service. Therefore, they should shut the damned service off.

I subsequently got a bill for something like $160 and I didn't pay it. Rogers accounts department called me from time to time about paying this bill and I told them the same story. I kept telling them that I wasn't going to pay a bill for a service that I didn't want and that I'd asked them to shut off.

After a couple of months or so of this the "collection agency" calls started. In fact the collection agency calls started even before Rogers shut the service off! At first they were the "cagey" type where they'd ask for my spouse about a supposed "personal matter"...and I'd tell them basically where to go. You have to bear in mind that all during this time my spouse's health continued to deteriorate.

Finally, I got one really nasty "barely legal" call at 7:10 am on a weekday morning. (7:00 am is the earliest you can be called by a collection agency on a weekday in Ontario). I told them that this bill wasn't going to be paid and if they wanted anything they'd have to sue and that I'd be happy to tell the whole story to a judge. The message I got in essence from the collection agency scumbag amounted to them saying that they were going to keep hounding me (or my dying spouse) for the $160.

So, I ended up calling the Ministry of Consumer & Commercial Relations and the person I spoke to there was extremely helpful. They basically told me to send the collection agency a registered letter telling them that I was "disputing" the debt, quoting the appropriate section of the Collection Agencies Act. I did this and have never heard a thing about this bill again.

But Rogers has lost a customer permanently...and I mean permanently.

When I originally decided to shut it off my thought was that whenever life settled down that I might turn it on again. But after this experience all I can say is FUCK ROGERS!!!!

I've alluded to this story in other posts about telecom conglomerates before, but never been able to pull it together enough to write it down. I'm just that angry that I was "kicked" at a very bad time in my life by Rogers.

Thu, 2010-06-17 10:54

#22

Bacchus

It always seems to be when you are down that these types of companies like to kick you the most. Ive had a similar experience as well.

Thu, 2010-06-17 10:58

#23

Sineed

Wow, radiorahim! One of my workmates has a nearly identical story: his wife died of cancer last year, and he cancelled the cable service. They wouldn't let him cancel it unless they heard from his wife. My workmate is a blunt and pugnacious guy - he says his response was, "You want to talk to my wife? Get a shovel." After months of aggravation, during which the bill went over $200, he managed to talk to somebody high enough in the organization who was able to make it all go away.

Thu, 2010-06-17 11:01

#24

Catchfire

Wow, that's a horrible story, radiorahim. What a bunch of assholes.

With regards to the OP, I don't think you need to consider the implications of what this sort of action means for an abused spouse, etc. (although obviously that adds a darker edge to this story); any adult has the right to carry on an affair. If Rogers breaches any individual's privacy and as a result of that breach, their privacy is negatively affected, I'd say their culpable. I don't know about $600K (must have been an enjoyable affair!) but if Rogers is going to play fast and loose with privacy they deserve to get dinged. The added details (stolen voicemail passwords, different surnames) don't exactly cover Rogers with glory either.

You know, this reminds me of my student loan I got with a small credit union. I joined it because my wife had been going there for years and decided I'd prefer them to a big bank when I needed a new loan. I missed a payment one month and they took it out of my wife's account without asking either of us! And we have different names, of course. We weren't too happy about that.

Thu, 2010-06-17 11:03

#25

skdadl

That was brutal of them, rr, and maybe verging on legally challenged? I read it with a lot of empathy, and I'll store up the word about Rogers (not that I'm much fonder of Bell).

Thu, 2010-06-17 11:04

#26

Bacchus

LOL Catchfire. I had CIBC take 300 out of my account (twice) to cover the bounced check of another Bacchus in another province. Since he had no money they simply found another Bacchus somewhere else to cover it. I had payments bounce because of it and my branch manager had to write apologies to the companies (twice) and cover the NSF charges and return the money. Plus she had to lock my account from transfers otherwise it would have happened again

Thu, 2010-06-17 11:16

#27

Joey Ramone

I once had a collection agency bugging me about an alleged debt that was more than 10 years old, and which I maintained was bogus. With a few calls I managed to find out the name and home phone # of the president of the collection agency. I called him and left a voice mail saying that I would continue calling his home at all hours unless his company stopped calling me. End of story.

Thu, 2010-06-17 11:19

#28

radiorahim radiorahim's picture

Michelle (amazing woman that she is...why I'm madly in love with her) has been encouraging me to post this story for a long time...just haven't been able to...because it "triggers" me.

But whatever the case with this woman and her lawsuit, I hope she's successful...if only because my own experience with Rogers was so nasty...so bureaucratically evil.

Thu, 2010-06-17 11:25

#29

Bacchus

radiorahim wrote:

Michelle (amazing woman that she is...why I'm madly in love with her) has been encouraging me to post this story for a long time...just haven't been able to...because it "triggers" me.

But whatever the case with this woman and her lawsuit, I hope she's successful...if only because my own experience with Rogers was so nasty...so bureaucratically evil.

A bureaucrat does not see the wider world around him/her, they merely see the rules to enforce and model their behavior on that basis. Usually with an eye to promotion. The ones that buck this trend tend to either stay on the lower levels of the bureaucracy (and thus powerless) or burn out and leave.

Yes Minister very adequately illustrates this while making fun of it and its not for nothing that new MPs in the UK (at least when labour came to power) were forced to watch the series.

Thu, 2010-06-17 11:30

#30

writer

Thanks for sharing, r-r.

Thu, 2010-06-17 11:32

#31

Bacchus

I am ashamed by writers post. I should have said that as well

R-r thank you for sharing that and you should not have had to go thru that. Im sorry I didnt post that to begin with and thank writer for bringing it to my attention

Thu, 2010-06-17 11:38

#32

Joey Ramone

I should have said so too R-r, especially since we've met each other. Thanks for posting a personal and painful story. The Ramone household has had a strict 'No Rogers' policy for about 5 years.

Thu, 2010-06-17 11:44

#33

Michelle

Sineed, that's a fabulous response on the part of your coworker. At least in a case where someone has actually died, you might be able to at least fax them a death certificate or something. But I can't imagine being in a situation where I'm watching a beloved spouse die for months in a hospital, and then have some stupid fucking cable company calling me at home between work and hospital visits demanding money for a service I told them to cut off because my dying spouse can't call them. I get pissed off whenever the story comes up!

And it comes up. Because the funny thing is, radiorahim keeps getting flyers in the mail from Rogers -- IN HIS NAME -- with cutesy come-ons like, "Come back, we've missed you" and other crap like that. It's like, hey assholes, first you refuse to take direction from him because the cable because it wasn't in his name, and now you're saying you miss him? Don't even get me started.

Thu, 2010-06-17 11:52

#34

writer

I know more than I'd like to about triggers. It takes a lot to fight through the pain, and the fear that opening up about specific trauma will just lead to more trauma, pain and fear. Plus exposure, vulnerability, minimizing, rationalizing, ridicule and a whole host of other not-nice stuff.

What happened simply was not acceptable. It was abuse. Kafka's vision remains alive and well.

r-r, I hope you find what I've found - opening up mostly leads to strength, perspective, and a powerful sense that we do not struggle alone. That the machine is little. Together, we are so much greater. Sometimes, opening up can actually lessen the trigger.

It's one thing to know this intellectually. It's a whole different other to feel it through and through. Can be its own kind of pain, learning what it can bring and seeing others fight the breakthrough. Can be very, very lovely, seeing that another world is possible, even when founded on trauma.

Thu, 2010-06-17 11:54

#35

writer

[url=http://wings.buffalo.edu/AandL/english/courses/eng201d/asmallgoodthing.h... Small Good Thing[/url] by Raymond Carver

Thu, 2010-06-17 12:02

#36

radiorahim radiorahim's picture

Yeah Michelle probably rants and raves even more than I do now when those stupid Rogers flyers arrive.

I'd also like to express my thanks to everyone for all of your kind thoughts.

Thu, 2010-06-17 12:06

#37

Catchfire

Oh I love Raymond Carver. Thanks, writer.

Thu, 2010-06-17 12:07

#38

Bacchus

radiorahim wrote:

Yeah Michelle probably rants and raves even more than I do now when those stupid Rogers flyers arrive.

I'd also like to express my thanks to everyone for all of your kind thoughts.

Thats normal R-R Those that love you are always more incensed at injustice against you than you yourself can be. They see the hurt and react to that, not your reaction. We wish to protect/defend the ones we love.

Its what makes Michelle awesome (and Mrs Bacchus)

Thu, 2010-06-17 12:08

#39

kropotkin1951

I have had Bell, Telus and Rogers as carriers for my cellphone, they are all the fucking same.

When I left Bell they told me I had to pay them for an extra month. I said I did not sign a contract to that effect. They said it is our standard contract and I said sorry but I always cross out and initial parts of the contract I will not agree to (which I do) I had bought this phone and plan at a third party store not a Bell store years before and had changed the plan two or three times to get more minutes because of the out of town business I was doing at that period. Becasue it was a third party like the Wave I knew they couldn't have produced a contract if they tried and if they did it would have my scribbles on it. I had to be very firm with the collection agency but after a while they went away and I haven't heard from them in years. When they started talking about my credit ratings being affected I made sure I told them I disputed this charge and if it affected my credit rating before it was proven in court I would sue their agency. I left Bell's with a sour taste and have been with Roger's since.

What someone mentioned above is very important in dealing with the phone companies. If you are not getting satisfaction then demand that you talk to a supervisor. Get the supervisors name as soon as they come on and then tell them what you want. I have had good success with this strategy.

Thu, 2010-06-17 12:19

#40

remind

What an amazing thread first thing in the morning, it simply makes all the bad times worthwhile! ;)

Just want to thank everyone for sharing, it was a delight to read.

But I want to thank RR, and Michelle, the most, your sharing yourselves with us, as a couple, gave me the warm fuzzies, and HOPE. :)

Thu, 2010-06-17 13:01

#41

radiorahim radiorahim's picture

writer wrote:

I know more than I'd like to about triggers. It takes a lot to fight through the pain, and the fear that opening up about specific trauma will just lead to more trauma, pain and fear. Plus exposure, vulnerability, minimizing, rationalizing, ridicule and a whole host of other not-nice stuff.

What happened simply was not acceptable. It was abuse. Kafka's vision remains alive and well.

r-r, I hope you find what I've found - opening up mostly leads to strength, perspective, and a powerful sense that we do not struggle alone. That the machine is little. Together, we are so much greater. Sometimes, opening up can actually lessen the trigger.

It's one thing to know this intellectually. It's a whole different other to feel it through and through. Can be its own kind of pain, learning what it can bring and seeing others fight the breakthrough. Can be very, very lovely, seeing that another world is possible, even when founded on trauma.

xo

You're quite right writer. You kind of have to have been through this kind of stuff unfortunately before you really "get it". I know that I didn't "get it" till I'd been through this whole experience.

And we men (sorry guys) probably have a much harder time "getting it". We'll tell someone who's going through a whole pile of shit..."oh well...just do X,Y and Z". And even if you rationally "know" that you should do "X, Y and Z"...you can't....you're "paralyzed" because you're just too f*cked up inside. Some of my male friends drove me a little crazy at the time...women were easier to talk to.

So yes I had some traumatic experiences to deal with, but out of them I'd like to think that I've learned some positive life lessons that I hope will help me to become a better person and better able to deal with the struggles ahead. Life isn't always rational and it's perfectly okay to be irrational from time to time.

Thu, 2010-06-17 14:10

#42

writer

Sometimes the only rational response is to respond honestly to irrational circumstances. To those on the outside, such a response might seem irrational. But trying to do what's best / expected / "normal" might lead us to become lost in rules that live outside of ourselves. I've found this especially true in crisis. At times when it is most important to respect our limits and needs.

In fact, it is the circumstance that is irrational. We do our best. It's okay to take care of ourselves.

It's good to have people around who hold us up, without the need to problem solve. Just be sympathetic witnesses. Just make us feel human, competent, loved, okay.

Thu, 2010-06-17 17:43

#43

Tommy_Paine

Reading through all this got me wondering if the story wasn't brought to the attention of the Star by Rogers. As Writer pointed out, there are serious issues about safety. However, they are negated by the salciousness of the story. Rogers, no doubt, would rather have us gloss over this story and dissmiss it-- and the larger privacy issues at first glance.

But I'm not sure. The story ends with a nice plug for Bell, and the plaintiff has a publicist who, I would imagine, alerted the media to the story.

Thu, 2010-06-17 18:30

#44

RevolutionPlease RevolutionPlease's picture

The story originally broke about a month ago in the Star (that's where my link came from). I guess the lawsuit gets bigger play than the privacy issues.

Fri, 2010-06-18 22:26

#45

asdf

My this thread was an interesting read.

First off, just because the billing might have been in her maiden name does not mean she was the account holder.

Secondly, if her husband was authorized on her account to add services as a level one user he could have access to the out going calls anyways.

Secondly, I really don't care about your experience with a pre paid calling card company.

It holds no water. On a monthly contract the account holder and a authorized user have the right to have the numbers that they called from their phone.

Third you can try and get someones VM password from us. Don't expect anything more than Not going to happen.

Finally I'm getting the feeling that some of the people here are just butthurt because they were incompetent enough not to fully understand what services they were going to be getting.

Sat, 2010-06-19 00:27

#46

Michelle

Which one was the "secondly" - your second or third point? :D

For someone who doesn't care, you sure did write a lot. Are you from Rogers or something?

And yeah, I'm sure that someone having an affair is going to use a cell phone for which their spouse is the account holder. Doubt it! Especially since her husband didn't have a clue about the affair until after the bill came.

If you're trying to make Rogers look better, you're not too competent yourself there, qwerty.

Sat, 2010-06-19 00:28

#47

radiorahim radiorahim's picture

So asdf...Rogers thinks their customers are "incompetent" to use your words.

Well I got competent. I'm no longer a Rogers customer. FUCK ROGERS!!!

Sat, 2010-06-19 01:51

#48

Bacchus

Well I just dumped rogers and signed up with Bell.

Sadly this means my cellphone won't work in my basement where my office is (and Mrs bacchus's office) since it doesnt get enough of a signal there and Rogers did *sigh*

Now I have to find a way to boost it or it might be back to Rogers

Sat, 2010-06-19 03:12

#49

Cueball

Bell and Rogers both blow chunks. I signed up with TechSavvy Solutions for all my internet, and am now using a Tomato PPPL system that doubles my upload rate to above 1 meg, something neither Bell or Rogers were able to offer me for more money.

Another big plus is that when I call these folks real people answer the phone.

Sat, 2010-06-19 10:48

#50

No Yards

I do the same Cueball.

Internet through teksavvy.

Home phone service via VoIP ... pay $5 per month for 3 phone numbers (2 Toronto number one US number.) The phone numbers will probably be going up in July, so I'll start paying $15 per month for them, but still costs less than 1 Bell or Rogers home phone, plus I have all the features they charge 2 or 3 dollars each for.

Cell phone I use 7/11 which is a pay as you go service where any pay as you go card you purchase ($25 to $100) is good for a year ($25 will last me for 2 or 3 months at least, and my wifes cell lasts even longer.)

Televison I use regular over the air rabbit ear type services (I use a decent antenna, but it's the same principle) with which in Toronto I get a couple of dozen HD channels (watching The World Cup right now in uncompressed HD without paying anyone a cent.) I also have a motorized dish with which I can get a hundred or so satellite channels ... I only watch Al Jazeera myself, but my wife has 5 or 6 channels from her country of birth that she can watch.

I also have unlimited monthly bandwidth so I use Miro and Vuze to download any shows that I might want to see that I can't get OTA or satellite (MSNBC Countdown and Rachael Maddow for example.)

I have all these services basically "networked" so I can have phone, live TV, and recorded or downloaded video services all shared anywhere I have a computer (which in my case is just about anywhere ... what a geek I are!)

No one really needs to pay a cent to any of the big greedy communication corporations ... I used to be with Rogers and paying in the range approaching $300 a month for Internet, cell, and TV services ... I now have all those services, plus home phone services, and I pay maybe $60-$70 per month now.

Sat, 2010-06-19 12:38

#51

asdf

Michelle wrote:

Which one was the "secondly" - your second or third point? :D

For someone who doesn't care, you sure did write a lot. Are you from Rogers or something?

And yeah, I'm sure that someone having an affair is going to use a cell phone for which their spouse is the account holder. Doubt it! Especially since her husband didn't have a clue about the affair until after the bill came.

If you're trying to make Rogers look better, you're not too competent yourself there, qwerty.

Go work in a rogers call center for about a year.

Let's see if your opinion changes.

Oh right you don't wanna take the bitching and whining.

Woman sues Rogers for exposing her affair through phone bill

Pages