Senior care homes, the private sector ripoff, death, working and living conditions,

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jerrym

JKR wrote:

jerrym wrote:

Canada's Covid senior care home crisis even prompted Lancet, a British medical journal that is ranked as one of the best in the world, to comment on the problem. The article sees the problem as involving the exclusion of these homes from Medicare, a lack of oversight, and the presence of the private sector as being a major factor in the death toll from Covid. 

Long term care homes should be under Medicare. So should pharmaceuticals, dental care, optometry, and, home care.

laine lowe wrote

Quote:
I totally agree JKR. Univeral healthcare should cover all aspects from cradle to grave.

 

The new Angus Reid poll (https://angusreid.org/canada-long-term-care-policy/) showing that three out of five Canadians want private LTC phased out, 72% want more invested in LTC, want more homecare and greater enforcement of standards, while only 1% want no change, shows that this could be an important driver in pushing voters towards having LTC under Medicare if some party seizes on the issue.

 

laine lowe laine lowe's picture

The NDP would be idiots not to adopt this issue front and centre. Everybody is aghast at how horrible conditions are at long term care homes. Plus, many are realizing that the options between public, non-profit and private care are very limited with corporate giants like Rivera have a monopoly on the private sector options, super long waiting lists and exacting conditions for non-profit, and super horrible conditions (4 bedroom dorms sharing one bathroom) for public sector homes.

jerrym

The Parlimentary Budget Officer (PBO) concludes that it would cost $13.7 billion, a doubling of current spending, to implement a series of major improvements to our long-term-care (LTC) facilities across the country to improve the terrible conditions in a broadscale manner from the terrible state that the Covid pandemic revealed that they were in. The Trudeau Liberal government is planning on spending a pittance of what is needed, $600 million a year over five years in new money. All the public health experts are warning us that even if we defeat Covid, it won't belong before we have another pandemic as humans move increasingly into places where they have not lived because of population growth and modern transportation can spread communicable diseases globally in less than a day. Furthermore, there is only one way that you don't need LTC at the end of your life. 

Governments would have to double their spending on long-term care to implement a range of improvements proposed over the course of the COVID-19 pandemic, a new report from the Parliamentary Budget Officer says. The report says that public spending on long-term care across federal, provincial and territorial governments would have to increase by $13.7 billion at first, and that costs would grow at 4.1 per cent per year thereafter because of an aging population. In 2019-20, governments in Canada spent $13.6 billion on facilities-based long-term care.

The report was prepared at the request of Green MP Paul Manly, whose Motion 77 (M-77)proposes a number of changes to long-term care services in Canada. They include providing long-term care to anyone who needs it, increasing pay and benefits for long-term care workers in the private and non-profit sector, mandating four hours minimum of direct care per resident per day and increasing spending on home care to 35 per cent of total public spending on long-term care. ...

"The number of residents in long-term care is expected to rise due to population growth, population aging and changing socioeconomic circumstances of the elderly," the PBO report says. That rise in demand is expected to increase the cost of the changes to $17.5 billion by 2025-26, according to the PBO report. ...

The report estimates that 205,000 people in Canada lived in long-term care in 2019-20, with 52,000 on waiting lists. The report says most of the burden of any increase in spending would fall on the provinces. Of the $13.6 billion spent on long-term care in 2019-20, $13.2 billion was direct spending by provinces, says the report. ...

About $43 billion in health care spending is covered by the federal government — an amount premiers have said they want to see increased. They've called on the federal government to increase transfers by $28 billion, which would increase the federal share of health care spending to 35 per cent of the total.

In a statement, New Democratic Party health critic Don Davies called on the federal government to increase funding for long-term care.

"The PBO report makes it clear that there must be serious investment from all levels of government in long-term care," he said. "The federal Liberal government should help fund these changes through the Canada Health Transfer immediately."

Earlier this year, the federal government announced that it would spend $3 billion over five years to establish new standards for improved long-term care in Canada.

https://www.cbc.ca/news/politics/pbo-long-term-care-report-1.6128955

NDPP

October 19 is the deadline to stop Orchard Villa from New 30 Year LTC Contract

https://rabble.ca/human-rights/oct-19-is-the-deadline-to-stop-orchard-vi...

"Orchard Villa was plagued by dire under-staffing and chronic neglect before COVID. Over 70 residents died from COVID.

Instead of prosecuting management, Minister of LTC Paul Calandra wants to gift the for-profit corporations a 30-year contract."

[email protected]

NO!

ryanw

the bad private LTC isn't going away anytime soon

very little has changed in the 20 years since my grandmother fell and broke her hip in-LTcare and was popped back into her chair, for the injury to be found by my mom 3 days later with her mom pre-septic. (she would die a few days later)

I did some covid relief shifts in private LTCs and nothing's changed. Who takes a career where you have so much resistance and barriers and colleagues who are compromised, and that's not even accounting for the violence of the healthcare workplace.

Staff rotate out when they find there is actual work to be done. If they don't rotate out; they're helped on their way by their higher-ups who are being badgered to do-more and meet minimum care standards. And which boss admits they could 'do more'?? it's so much easier to move along the bright-eyed squawking canaries.

I don't know how to fix the system; the budget has tripled in 20 years and our population has only gone up 18%. I think it was only barely functioning when select people were paid half the living wage and they subsidized everything else.

jerrym

Ontario's Ford government is allowing the private long term care homes that had the highest death rates during Covid-19 expand with no sign that living conditions for seniors or working conditions for staff having improved despite Ford promising to correct the situation. You cand watch the CBC National News report on this at the url below.  

Ontario has been promising to fix long-term care, but a CBC News investigation has found many of the promised accountability measures are falling short. The province is also approving and funding expansions for the companies responsible for the highest pandemic death rates in long-term care.

https://ca.news.yahoo.com/ontario-promised-fix-long-term-021950514.html

jerrym

The Ombudsman's report on the collapse of long term care homes inspections during Covid delivers another devastating attack on the Ford PC government with no inspections of the LTC homes during the first seven weeks as the death toll mounted contributing to the deaths of 4,355 resdients and LTC workers. 

Ontario's long-term care inspection system was totally overwhelmed during the first wave of the COVID-19 pandemic, and the ministry overseeing care homes was caught unprepared and unable to ensure the safety of residents and staff, the province's ombudsman says. In a new report issued Thursday, Ombudsman Paul Dubé revealed there were no inspections in the province's long-term care homes for seven weeks in the spring of 2020, and no inspection reports issued for two months. That left facilities without proper oversight in a time where hundreds died in a matter of weeks.

"To effectively oversee a system, you have to have inspections," Dubé said at a Thursday morning news conference. "It was already strained before the pandemic, and it was not ready.

"The system wasn't there to enable inspections to happen in a safe and effective manner."

The ministry's lack of planning and preparedness was "unreasonable, unjust and wrong," the ombudsman found. His office has made 76 recommendations to the government. You can read the full report at the bottom of this story.

"The people of Ontario should be able to count on their public services to learn lessons from our experience with COVID-19 and be adequately prepared for the next threat to our collective health," Dubé wrote.

In a statement sent to CBC News, Stan Cho — the province's newly appointed minister of long-term care — said the province has accepted all of the ombudsman's recommendations, and "made progress on over half. COVID-19 was an unprecedented global event with devastating impacts on long-term care homes around the world," Cho said. "The lessons learned from this have ensured we take action by creating a new investigations unit that can refer charges when necessary, and introducing new monetary penalties for bad actors."

From March 2020 to April 2022, 4,335 residents died in Ontario's long-term care homes, as well as 13 staff members. 

For a seven-week period from mid-March into May, inspections stopped in the province, the report states — with many senior government officials totally unaware that on-site investigations were not happening. There were 720 COVID-related deaths in long-term care during this period alone.

NDP MPP Wayne Gates, the Opposition's critic for long-term care, called the report "very disturbing" during a call with reporters Thursday, as well as an "absolute failure" by Premier Doug Ford's government. "It was unreasonable, unjust and wrong," Gates said. "There needs to be immediate consequences because our loved ones deserve so much more than this."

Cho said the province plans to use the report to "ensure safe, high-quality care is delivered to seniors in long-term care homes across the province." The ombudsman's new report is not the first to denounce the province's handling of COVID-19 in long-term care, following damning reports from the Canadian Armed Forces (CAF) in 2020, and Ontario's auditor general in 2021. Given those other investigations were also underway, Dubé says he focused specifically on inspection and enforcement activities for his report. Though he launched the investigation of his own accord after the CAF report landed, his office also received 269 complaints and inquiries from families of long-term care residents, as well as from employees and other stakeholders in the sector.

According to the report, one ministry employee reported a "complete system breakdown" in the early weeks of the pandemic, with inspections stopping because the province had no plan to ensure the safety of inspectors. At the time, inspectors had no personal protective equipment or training on infection control. ...

Instead, inspectors were deployed to call and "support" homes, Dubé wrote. When inspections began again, only workers who volunteered were sent into facilities experiencing outbreaks, and inspectors often gave homes reduced penalties for non-compliance, or let them have months to remedy issues that were causing residents' serious harm.  "We saw many examples where inspectors used their considerable discretion to lower the default enforcement action that would otherwise apply, even in very serious situations and with little to no explanation," Dubé said in the report — effectively making sure homes were "let off quite easily" and given time to fix things instead of facing tough sanctions for serious issues, he later told reporters.

One such example laid out in the report was at Pinecrest Nursing Home in Bobcaygeon, which was the first facility in the province to experience a large outbreak of the virus. By the time it was declared over, 28 of the home's 65 residents had died. An inspection found a litany of problems, like staff and residents sitting together and not wearing masks, staff not changing their gloves while moving throughout the home, not putting on or removing protective equipment properly, and a recently hospitalized resident returning to the home and being put in a room with another resident, even though there were other rooms available. In this situation, policy recommended the ministry revoke the home's licence and consider installing an interim manager while it shut down, the report says. Instead, inspectors gave the home three months to train staff and make sure issues were fixed.

https://www.msn.com/en-ca/news/canada/ontarios-ltc-inspection-system-fel...

jerrym

Here the Ontario Ombudsman's recommendations for improving the system. However, as critics have noted that will be discussed in the next thread, they do not go far enough.

Recommendations made

The ombudsman has made a host of recommendations to the province, including:

  • Regular training for inspectors.
  • Providing enough personal protective equipment.
  • Establishing clear rules for when on-site inspections are needed.
  • Ensuring the ministry always has staff with expertise in infection control measures available for in-person inspections.
  • Issuing immediate compliance orders in situations where residents are at an ongoing risk of serious harm.
  • Making sure the inspections branch has enough staff.

https://www.msn.com/en-ca/news/canada/ontarios-ltc-inspection-system-fel...

jerrym

On CBC Rundown on the CBC News Network, Professor Vivian Stamatopoulus, a long term care (LTC)home researcher and advocate, that she was not surprised by the Ombudsman's findings because she and many others "had been screaming from the rooftops about what was happening during the first two months of the LTC home Covid crisis about the collapse of LTC home inspections" and resulting thousands of deaths. She feels the report backs up what the problem is but does not go far enough because it does not tackle the elephant in the room, the failure of private LTC homes to protect their residents and workers. She notes that all evidence, whether provincial, national or international shows clearly that the for-profit model is problematic when it comes to care because these homes do not have enough workers, have more preventable injuries, greater hospilizations, and more deaths than non-profit homes. For example, "A CBC Marketplace data analysis found Southbridge and Rykka homes had higher death rates than other for-profit homes in Ontario. All of those companies had death rates higher than the non-profit and municipal categories. Non-profits had an average of 2.8 deaths per 100 beds while municipal homes averaged 1.4." (https://www.cbc.ca/news/canada/nursing-homes-covid-19-death-rates-ontari....)

Professor Stamatopoulus noted that the Ombudsman's report did not get into the issue of high private sector LTC deaths, but should have. She also pointed out despite all of the identified problems in private sector homes, the PC Ford government has rewarded these homes with extensions of their operations for another generation

jerrym

Repeated analyses of death rates in the highest death rates occurred in for-profit Ontario homes, far higher than for non-profit and municipal LTC homes. 

Several long-term care chains in Ontario that operate 500 beds or more have COVID-19 death rates above the provincial average as of Dec. 13. (CBC)

https://www.cbc.ca/news/canada/nursing-homes-covid-19-death-rates-ontari....

As of November 29, 2021, 4,023 residents died as a result of COVID-19 alone. Others died of malnutrition, dehydration, and neglect due to lack of care as COVID-19 rampaged through their long-term care (LTC) homes. Many of the COVID-19 related deaths in LTC homes are also associated with:

  • Staff shortages
  • Older designs of LTC homes that do not meet modern design standards
  • Lack of PPE and infection control

Tragically, many residents died alone. The extraordinary and horrific death rates in for-profit LTC homes expose inadequacies of care and the differences between public and non-profit ownership and for-profit ownership. Some homes did far better though. The fact is that death rates for residents were much higher in for-profit long-term care (LTC) homes than non-profit and publicly-owned LTC homes.

LTC homesDeath rate per 100 beds

 

(1st wave and 2ndwave to December 2020)

For-profit5.2Non-profit2.8Municipal (Publicly-owned)1.35

The for-profit LTC homes in Ontario with the highest death rates are owned by Southbridge, Rykka, Sienna, and Revera. These specific corporations have a COVID-19 death rate that is higher even than the average death rate of for-profit LTC homes.

For-profit LTC chainsDeath rate per 100 bedsSouthbridge9.00Rykka Care Centres8.60Sienna6.54Revera6.26

 

Quality of Care

The elderly deserve better. Many residents require care that takes time, but currently, each resident only receives about 2.7 hours of care daily, far less than a safe level of care which would be at minimum 4-hours per resident per day.

The poor quality of care in LTC homes is worse in for-profit LTC homes.

  • One study comparing the quality of care between for-profit and non-profit LTC homes found that the hours of direct care residents received in for-profit ownership was 0.34 hours less than the hours of care in non-profit ownership.
  • For-profit homes have more cases of diseases and ulcers, complaints, and transfers to hospitals. Residents in for-profit LTC homes are 25% more likely to be hospitalized and 10% more likely to die.
  • After a resident spends three months in a for-profit LTC home, their risk of being transferred to a hospital and dying compared to non-profit LTC homes increases to 36% and 20%, respectively.
  • A study examined how ownership affects the care outcomes in LTC homes and found that residents in for-profit homes were more likely to be hospitalized with pneumonia, anemia, and dehydration than non-profit LTC homes.

Ultimately, research has shown that ownership is a significant factor in the difference in quality of care in LTC care homes, where LTC homes and their residents of for-profit ownership face poorer quality of care.

 

Staffing, Wages & Conditions of Care

There is no care without staff. Inadequate staffing levels are one of the many factors contributing to the high rate of COVID-19 and deaths of residents in for-profit LTC homes.

Low levels of staff have been an ongoing crisis prior to the pandemic. Unsafe staffing levels are related to the fact that staff that work in for-profit chains are paid less. For-profits also hire more casual and part-time staff to avoid providing staff benefits. At the same time, shareholders and investors receive tens of millions per month in profits. As cited in the Ontario Legislature in 2007, Karen Sullivan, the executive director of the for-profit LTC lobby group, stated that for-profit LTC homes earn profits in part from the low wages for staff and charging higher fees to residents who have private rooms.

Staff also work in multiple health care facilities to compensate for the low wages from working in LTC homes. Many staff quit because of the working conditions, low staffing levels, and unlivable wages of care. Two systemic reviews examined one Canadian study and found that staff working under for-profit ownerships had higher staff turnover compared to non-profit ownerships. Understaffing is also correlated with higher rates of injuries for staff. According to a study that examines staffing and worker injury in LTC homes, there is a proportionate relationship between staffing levels and the health and well-being of staff.

Ultimately, unsafe working environments and understaffing in for-profit LTC homes lead to the harm and deaths of residents. Care is not possible without staff, and the working conditions for staff in LTC homes are the conditions of care for the residents.

 

Living Conditions

More for-profit LTC homes that do not meet current design standards than non-profit and publicly owned LTC homes. These outdated buildings contributed to the higher rates of COVID-19  and deaths in for-profit LTC homes compared to non-profit LTC homes. Residents infected with COVID-19 were still being kept in the same room as healthy residents, increasing the risk for contagion. The lack of care and compassion for residents and the focus on profits from these for-profit operators is unethical and unacceptable.

In one example of a for-profit LTC home, Orchard Villa, there was a terrible outbreak with at least 70 residents who died as a result of COVID-19 alone, and others died of dehydration and malnutrition. The military, who were sent in to help, found terrible living conditions at the homes, including:

  • Residents’ mattresses put on the floor to prevent them from standing or walking
  • Mattresses without linens
  • Uncleanliness
  • Living with flies and cockroaches
  • Living in the smell of like rotten food
  • Overcrowding
  • Poor infection control

A study that examined the admission experience of residents into for-profit LTC homes compared to non-profit LTC homes found a disproportionate relationship to the quality of living conditions and stress. For-profit facilities have fewer services and provide lower comfort and security, which increases residents’ stress levels.

https://www.ontariohealthcoalition.ca/index.php/briefing-note-the-horrif...

jerrym

The BC seniors advocate is calling for fundamental reform in the provinces long term care facilities where private sector companies increased profits by 101% since before Covid yet delivered 500,000 fewer care-hours than funded for, while non-profits delivered 93,000 more hours  than they were funded for. The private sector LTC homes also spent 42% on capital building costs At the same time, "the cost of a publicly subsidized long-term care bed through a private operator has jumped 35 per cent in the last five years", costing the taxpayer "$2 billion a year to private sector operators" that operate 65% of long term care facilities. She concluded "there needs to be more "extremely uncomfortable conversations" with care providers, given that the province and taxpayers are the ones paying the bills."  She noted that the "fragmented, lacking in transparency" system had been inherited from previous governments. This ripoff needs to end by converting the private sector homes to non-profit homes. This is especially true when combined with information from Ontario where death rates at private sector long term care homes is two to three times higher than in the non-profit sector,  the quality of care is much lower, the staffing and working conditions, as well as the living conditions for residents, are much worse (see last post  for details of Ontario long term care homes).

British Columbia's advocate for seniors is calling for "fundamental reform" in how the province funds contracted long-term care providers, after a study found for-profit facilities routinely under-delivered care for the funding they received.

Isobel Mackenzie said a review of financial records from 2021 and 2022 shows that long-term care facilities operated by for-profit companies delivered 500,000 fewer care-hours than they were funded for by the province.  In comparison, facilities run by non-profit societies delivered 93,000 more care hours than what they were funded to provide.

"The funding formula that's supplied is the same," Mackenzie said. "And this is the result from that funding formula, where we are rewarding — if you view profit as your reward — not spending on the care." The province transfers about $2 billion a year to contracted operators to provide long-term care beds, which Mackenzie says is one of the largest annual fund transfers on the provincial budget.

There are about 28,000 subsidized long-term care beds in B.C., 65 per cent of which are provided by contracting out to private operators who may be for-profit companies or non-profit societies. The latest report finds that the cost of a publicly subsidized long-term care bed through a private operator has jumped 35 per cent in the last five years, and the province needs to make sure that taxpayers' money isn't allowed to "drift" to paying for other costs beyond providing care. "That's why it's very important for us to ensure that … the money being spent in these facilities is being done in a way that provides the best possible care for the residents who live there and good value for the public who's paying for it," Mackenzie said.

A review of 181 facilities contracted to provide long-term care showed profit in 2022 increased 113 per cent over five years, while expenditures such as supply costs and staffing compensation rose 61 and 33 per cent respectively. Mackenzie said the "pronounced" pattern of under-delivery by for-profit companies in long-term care was even more concerning given that 80 per cent of the total profit made during the same period went to just 20 per cent of the facilities — almost all of them operated by for-profits.

She said there needs to be more "extremely uncomfortable conversations" with care providers, given that the province and taxpayers are the ones paying the bills. "We're not partners in the delivery of this care," she said. "This is not an equal relationship. Government is the regulator and the funder. We have a responsibility to the people who live there, and we have a responsibility to the taxpayers. Those are our primary responsibilities."  The advocate said in the report that while there have clearly been efforts to improve long-term care, the underlying issues have prevented the province's investment from making needed improvement.

In response to the report, the Hospital Employees' Union said in a statement that it agrees with Mackenzie's call for fundamental reforms. The union said such reforms should reintroduce standard wages, benefits and working conditions at long-term care facilities that were promised by the NDP in 2020.

"This government has inherited a long-term care system that is fragmented, lacking in transparency and failing to deliver on the common working and caring conditions that our seniors and our members deserve,” the union statement said. “But the solutions are also clear.

Our seniors’ care system is pushed to the limit, and we have a responsibility to ensure public money goes to front line care," the statement said.  Mackenzie's review found not-for-profit facilities spent about 25 per cent more per resident on direct care when compared with for-profit careFor-profit facilities spent 42 per cent more per bed than their non-profit counterparts on capital building costs, the report said. "The public is entitled to know how their money is spent," Mackenzie concluded in the report. "Residents and their families are entitled to access information about revenues, expenditures and delivered care hours for their facility."

The report also made a number of recommendations, including on ways to ensure that funding for direct care goes only towards that purpose and cannot be shifted to fund other operational costs. It also suggested a more standardized definition of "what is counted as profit" be determined to clear up if costs such as mortgages, head office allocations, management fees and executive compensation provide for-profit long-term care facilities with additional revenue. "A greater understanding of the details of these expenses is required to begin to address the issue of what expenditures will be allowed, what are reasonable and equitable building costs and what is a reasonable profit," Mackenzie said in the report.  She also called for a more accurate tracking of care hours, since the current self-reporting system "is vulnerable to inaccuracies."

https://www.timescolonist.com/bc-news/report-from-seniors-advocate-blast...

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